Is Panda Express a good company to work for as a Front Counter Associate?

Front Counter Associate professionals working at Panda Express have rated their employer with 3.0 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Panda Express employees being 3.6 out of 5 stars. Search open Front Counter Associate Jobs at Panda Express now and start preparing for your job interview by browsing frequently asked Front Counter Associate interview questions at Panda Express .

Does Panda Express pay Front Counter Associate employees well?

Front Counter Associate professionals rate their compensation and benefits at Panda Express with 2.9 out of 5 stars based on 39 anonymously submitted employee reviews. This is 24.2% worse than the company average rating for salary and benefits. Find out more about Front Counter Associate salaries at Panda Express.

How happy are Front Counter Associate professionals working at Panda Express?

43% of Front Counter Associate employees at Panda Express would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Front Counter Associate professionals have also rated Panda Express with a 2.9 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"I was able to become a chef and the pay is good for 12.00 an hour" ((in 805 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 447 reviews)); "Good benefits which is always good" ((in 257 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 243 reviews)); "Great atmosphere and coworkers." ((in 148 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 413 reviews)); "Tiny raises Bad managers A lot of cleaning" ((in 260 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 203 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 176 reviews)); "Bad upper management." ((in 105 reviews))

Skip to content Skip to footer

Notifications

Panda Express

Now known as Panda Restaurant Group

Panda Express Front Counter Associate reviews

3.0

43% would recommend to a friend

(39 total reviews)

Andrew and Peggy Cherng

76% approve of CEO

77% positive business outlook

Ratings by category

3.6

Culture & values

3.3

Diversity & inclusion

2.9

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

Front Counter Associate employees have rated Panda Express with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Front Counter Associate professionals have an average working experience there. Panda Express is rated in line with the average (within 1 standard deviation) by Front Counter Associate professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

4.0

Nov 12, 2021

Good job for a short time period

Front counter staff

Recommend

CEO approval

Business Outlook

Pros

Good pay, flexible hours, work-life balance

Cons

authority abuse, poor management, toxic environment

Panda Express Response

We appreciate your feedback. People are the heart of the Panda family, and we are deeply rooted in our core value of respect. We understand an inspirational leader can impact the work experience and want to elevate. We will be sharing this with our Ops management team and look forward to improving the experience for all our associates. We welcome you to share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We look forward to learning more about your experience.

1.0

Sep 13, 2021

Stressful, long hours, lack of breaks

Front counter staff

Recommend

CEO approval

Business Outlook

Pros

1 meal per day - and free drinks

Cons

Long hours, littke breaks, hostile environment, poorly managed, high turnovers, people quit very quickly due to the work environment

Panda Express Response

Thank you for sharing your input. One of our many missions is Putting People First, where our associates are our top priority. Not taking breaks at appropriate times is a workplace violation that we do not tolerate and emphasize to our management. We strive to create an environment where our associates feel respected and empowered. If you would like, you can also share your experience in detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053 so that we will look into your experience further.

3.0

Apr 29, 2021

Decent Work Environment

Front counter

Recommend

CEO approval

Business Outlook

Pros

Structured, good pay, clean and organized.

Cons

Corporate, strict, little time to get used to the environment, and strict codes that allow little room for error as a part time employee.

Viewing 10 - 12 of 39 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Raising Cane's

3.8★Compensation & Benefits

The Cheesecake Factory

3.5★Compensation & Benefits

Jobs at Panda Express

(アルバイト)キッチン・フロントスタッフ

View job

Panda Express reviews FAQs

Panda Express reviews Panda Express Front Counter Associate reviews

Panda Express

Panda Express Front Counter Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good job for a short time period

Stressful, long hours, lack of breaks

Decent Work Environment

Top companies for "Compensation and Benefits" near you

Jobs at Panda Express

Panda Express reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Panda Express reviews FAQs

Jobs at Panda Express