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      Panera Bread

      Engaged Employer

      Panera Bread reviews

      3.4

      50% would recommend to a friend

      (18,810 total reviews)
      avatar

      Paul Carbone

      42% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      19K reviews
      5.0
      Jun 5, 2013

      Fantastic First Job

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly Co-Workers Easy-Going Environment Pretty Simple Work Room To Improve - Cross-Training is easy to get, and it's simple to become valuable to the company Decent Pay - Started at 8 dollars an hour Friendly, Conversational Interviews If you have any kind of Customer Service skills or are simply capable of being friendly, Panera is a good place to start. They also hire 16 and up, so it's good if you're 16-18 looking for a job.

      Cons

      The occasional Snooty Customer, Panera is definitely known for they're old people and rich people, just sometimes customers who clearly have never had a customer service job and have no sympathy for the associates, but they're few and far between. Most customers are actually surprisingly friendly. Manager's are scolded if they help the staff with floor work

      3.0
      Jun 2, 2013

      BitterSweet

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      What's great about panera are the associates you work with. My location primarily hires high school/college students and many days humor and support helps the pace of things! The pay is okay above wage for first-timers and teens/young adults who look to work part time The BEST thing hands down are the hours, they try to honor work availability . 65% discount , a whole meal is less than a meal at MCDonalds .

      Cons

      Managers love to gossip about associates to other associates Drama and conflicts with personal attitudes Unfair hourly wages/raises to "favorites" and large discrepancies across the pay board to associates . Managers sometimes schedule not enough people to handle high volume of customers gets hectic and stressful Not enough newer employees properly trained LAZY, rude uppity customers.

      Viewing 18247 - 18249 of 18,810 Reviews
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      ReviewsPanera Bread reviews

      Glassdoor has 19,107 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.