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Paperless Post

Engaged Employer

Paperless Post reviews

3.4

58% would recommend to a friend

(68 total reviews)

James Hirschfeld

57% approve of CEO

53% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Diversity & inclusion

Paperless Post has an employee rating of 3.4 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paperless Post employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
5.0
May 17, 2017

Innovative and beautiful product, great workplace with massive talent, has some typical start-up issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Most of the employees and those in leadership positions are incredibly talented and have a great vision. They genuinely care about hiring the best and the brightest, and try to give an opportunity for their employees to flourish. -The workplace is both warm and welcoming (never got tired of walking into a grand, historic FiDi building with the gold embellishments and then stepping into the wood accented modern office with all the snacks you can dream of.) -The work/life balance is super solid and there is constant adjustment to try to make their employees as happy as possible with regards to benefits and career growth opportunities. Management usually takes inventory of the employees performance and needs. -The product is so unique and beautiful -- I was always excited to show new collections to family and friends.

Cons

-The company seems to have grown a bit too fast in the last couple of years, so it is having some trouble adjusting. Seems pretty normal for a start-up, though. It can be a little hard to navigate when there are employees on two different floors and you definitely won't know everyone at the company. -Some employees, especially those who are more introverted, complain that they are not being heard or don't have the courage to speak up. Managers need to encourage a more open communication, especially across different teams.

avatar
Paperless Post Response
8y
Thank you for sharing your thoughts (and I agree about the office!). While we’re past the stage where everyone knows everyone else we recently consolidated most of our team onto one floor to make it easier for teams to collaborate. We are working with managers around communication and it is good to know that some introverts feel it’s hard to speak up. That is something we can focus on and we'll work toward always being proactive with sharing or asking questions, rather than waiting for people to speak up.
1.0
May 9, 2017

Stubbornly weak leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are good. Some people care.

Cons

Everything is painfully unprofessional thanks mainly to a callow, superficial engineering/product leadership team, and favoritism is rampant. Even the fraternization rules have been cultivated around a specific relationship between managers that are repeatedly promoted despite numerous complaints by their team members. This kind of blatant unprofessionalism has become personal because it has now cost people their jobs. In the end, they get away with giving lip service to HR, and anyone who challenges them is fired or quietly goes away.

2.0
Apr 25, 2017

At best, Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, pretty nice office.

Cons

About everything else I didn't mention in Pros.

Viewing 40 - 42 of 68 Reviews
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Glassdoor has 71 Paperless Post reviews submitted anonymously by Paperless Post employees. Read employee reviews and ratings on Glassdoor to decide if Paperless Post is right for you.