Paperless Post reviews

3.4

58% would recommend to a friend

(68 total reviews)

James Hirschfeld

57% approve of CEO

53% positive business outlook

Paperless Post has an employee rating of 3.4 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paperless Post employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
5.0
Jun 14, 2016

Great balanced place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Balances both design and tech, which creates an interesting and diverse culture - Balances growing at the right pace while doing what is right for the customer - Balances work/life and work/fun better than other startups - Smart, passionate, talented coworkers, both in terms of tech/prod/eng and design/brand - Young management team but open to feedback and shifting as company grows - Offers good perks for employees including funding continuing education and conferences, supporting project days, summer Fridays, hackathons called Stampy Days, 401k matching, etc.

Cons

- Founders still heavily involved which can be challenging in terms of transferring ownership - Still working through career pathing and addressing professional development needs - Nice culture but could use a revisiting of core values and clarity for new hires

3.0
May 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Product Smart/Friendly/Fun people Doing well financially Fun events Usually a good work/life balance

Cons

The Leadership and mid level management leaves a lot to be desired. This is partially because this is the first time in their lives that they have had to manage someone else. There is an overall lack of communication and transparency between teams, lack of knowledge of the actual product (outside of the project they are currently working on) among employees, and a lot of people are bored due to lack of growth/mentorship from leaders at the company. The management is by far the biggest weakness at the company, which is concerning since this should be our foundation. New employees do not have someone that they can look up to who has had true experience in a leadership role.

5.0
Aug 1, 2017

Emerging from changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, I've been around the block and this is one of my favorite places I have worked. I'm paid fairly for my work, and I am not overworked. I have good benefits. I like my boss and my team. I get to work on things that interest me, and expand my role to gain experience in areas that were siloed at my last company. There isn't a single person I've worked with here that I dislike. There's always snacks and fruit in the kitchen and the office has a number of working/lounge spaces if you want a change of scenery, and lots of windows. Periodically, trainers come in that give professional development workshops so I get to take a few hours now and then to learn how to give better presentations, think about my career path, etc. We just had company-wide project days and it was fun to see people from totally different parts of the company work on things together like new features, automation/efficiency, and other cool works. We have regular company meetings, emails, and bi-weekly demo sessions, so I know what other teams are working on and how my work fits in with theirs.

Cons

There was a little rain cloud in the office following a bunch of changes in May, including layoffs and new reporting structures. While that is rough, I've seen reorgs many times... but this is the first time I've seen a CEO call everyone into a meeting, and emotionally & transparently give an explanation of why decisions were made, and then present an optimistic plan going forward with the financial info to back it up. They should have had a firmer re-org plan, particularly for the tech re-org. I know some people took the layoffs hard, which is what happens when you really like your coworkers. I see some backlash here on Glassdoor, which reads like vendettas of people who were let go as part of the layoffs (again, something I've seen many times). It's totally understandable to feel resentment towards the C-team especially when you've lost your job, or lost friends at your job. I have respect for the members of the team I've worked with, though certainly no C-team is perfect and this is a natural time to see their flaws (and hopefully they will take this opportunity for growth as good managers and strategy leaders). There has been a bit of learning and reflection here since May and company strategy is becoming more focused. Overall, things are moving forward again and many of us are looking forward to the future.

Viewing 13 - 15 of 68 Reviews

Glassdoor has 71 Paperless Post reviews submitted anonymously by Paperless Post employees. Read employee reviews and ratings on Glassdoor to decide if Paperless Post is right for you.