After ten years, a tech startup should no longer cling to the "startup" label, it’s time to mature and establish real processes, accountability, and departmental leadership; even in newer departments. While the early years may have been marked by innovation and scrappy problem-solving, operating like a startup at this stage results in reactive management, constant upheaval, and growing frustration. The lack of consistent inner dept leadership and clear processes leads to frequent procedural and protocol changes, leaving employees scrambling and picking up the slack without proper support. This stifles growth, demoralizes teams, and risks losing good talent. A company that’s been around for a decade must implement structured processes to foster sustainable growth and prevent burnout. A great work atmosphere can only carry a company so far if the core structure isn’t aligned with its evolving needs. For example, dept managers who make it clear that regular praise wasn’t part of the dept's culture but instead believe employees should simply do their job without expecting acknowledgment, mentioning that no one ever told them they were doing a good job either, should not be managers.