Parallon Client Support Associate reviews

3.1

92% would recommend to a friend

(31 total reviews)

Eric Ward

99% approve of CEO

80% positive business outlook

Associate Client Support employees have rated Parallon with 3.1 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have a good working experience there. Parallon is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

31 reviews
1.0
Jun 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home Tuition reimbursement

Cons

No advancement, low pay, back to back calls, management lack of knowledge This company is so inconsiderate, managers and supervisors too much control over the employees success. Most of the leaders have no clue about anything some will even tell you they don’t know when you ask a question. Not sure if they are being lazy or just don’t want to help you. On the other hand they expect us to find the answer to everything because it’s in the manual. When you apply for a transfer they are made aware and I trully believe they do prevent you from moving up. They just want you to sit and take calls after calls after calls 90, 100 even 100 plus some days and collect payments. When i started with the company in 2019, it seems like a great company with room for improvement but I realized it doesn’t matter what you know or what degree you have, if you don’t know or suck up to anyone in management you will remain in your entry level position as longs as you are with the company.

1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I would never work there again!

Cons

It’s not about what you know it’s who you know! A person off the street who knows someone that works in management can get a supervisor job faster than a tenured employee who knows everything about the job. If you would like to be one in that number and the only incentive you receive is working there, this may be the place for you!

Viewing 1 - 3 of 31 Reviews

Glassdoor has 1,748 Parallon reviews submitted anonymously by Parallon employees. Read employee reviews and ratings on Glassdoor to decide if Parallon is right for you.