Parallon reviews

3.2

52% would recommend to a friend

(1,680 total reviews)

Eric Ward

52% approve of CEO

52% positive business outlook

Parallon has an employee rating of 3.2 out of 5 stars, based on 1,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parallon employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Nov 13, 2012
Recommend
CEO approval
Business Outlook

Pros

This is a good place to start if you have no experience in customer service or insurance.

Cons

In order to advance it's not about what you know but who you know .

3.0
Sep 7, 2012

Good job if you can handle the pressure.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a lot of micromanagement, relatively quiet workspaces, able to take your lunch on your own schedule (provided you clock in/out in the right intervals), and introverts like myself don't have to spend a lot of time dealing with customers on a one-on-one basis. Good, solid, and inexpensive health care options, decent retirement fund matching, and a nice incentive program for perks like movie tickets, gas cards and other items. Opportunities for advance seemed pretty fair if you could stick it out long enough and had the motivation.

Cons

Extremely high pressure environment with a daily quota that sometimes seems impossible to beat. Layoffs occurred frequently during my time due to folks unable to meet production standard. QA "points" taken off for very minor errors or typos. Changes constantly put into place that affected morale and workload without taking any staff concerns or complaints into consideration.

Viewing 1654 - 1656 of 1,680 Reviews

Glassdoor has 1,745 Parallon reviews submitted anonymously by Parallon employees. Read employee reviews and ratings on Glassdoor to decide if Parallon is right for you.