Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 29 reviews)); "Their benefits are great and an amazing Account Team in Toronto." ((in 24 reviews)); "great people to work with" ((in 21 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

5.0

May 28, 2025

Great Place to work! Like a Family!

Data scientist

Recommend

CEO approval

Business Outlook

Pros

You feel you are part of a family! You own the project, you can grow and be happy!

Cons

Not much! Commute to the office could be challenging.

Parts Town Response

1y

It’s great to hear you feel growth and a part of something bigger - those are big pieces of how we define success. We know commuting can be a challenge depending on where you’re coming from. We really appreciate you being a part of what we’re building!

3.0

May 14, 2025

Office job not the best

Purchasing

Recommend

CEO approval

Business Outlook

Pros

People are nice but they can all be to themselves. Sometimes you feel like you don't exist or aren't part of the work Cluture.

Cons

Sometimes meetings they have are pointless

Parts Town Response

1y

Appreciate you sharing your experience. We know that a strong workplace culture goes beyond being nice - it’s about making sure everyone feels included and connected. That’s something we’re focused on continuing to strengthen. We are taking a new approach with meetings too - less fluff, less meetings, more purpose and candid conversation. Thanks for being part of the team for as long as you were.

4.0

May 9, 2025

Solid work place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The work is simple and interesting

Cons

Entry level salary should of be higher.

Parts Town Response

1y

Thanks for the feedback! We’re glad to hear the work itself was engaging. Compensation is something our team continues to review from all angles - we do evaluate our pay bands annually and recently announced the launch of Town Shares this year as part of our commitment to sharing in our collective success. We're wishing you all the best!

Viewing 13 - 15 of 211 Reviews

Jobs at Parts Town

Warehouse Associate (Climate-Controlled Facility) Shifts: 8:30 AM – 5:00 PM & 9:30 AM – 6:00 PM

Warehouse Associate (Climate Controlled Facility) Shifts- 8:30 AM - 5:00 PM & 9:30 AM - 6:00 PM

Human Resource Assistant

Warehouse Associate (Climate-Controlled Facility) Shift: 11:30 AM – 8:00 PM

OSD and Inventory Control Supervisor

Parts Town

Parts Town reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Place to work! Like a Family!

Office job not the best

Solid work place

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