Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 29 reviews)); "Their benefits are great and an amazing Account Team in Toronto." ((in 24 reviews)); "great people to work with" ((in 21 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Bad place to work at the warehouse area, bad management, they care only for their area not for the company." ((in 18 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

5.0

Aug 5, 2016

Great Opportunities and Great Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The greatest thing about working at Parts Town is the opportunity for each employee to grow and develop in the career that they desire. Parts Town gives the freedom to employees to really own their career and run with it. The opportunities are endless. The atmosphere speaks for itself. I have never worked for a company that genuinely cares about their employees as much as Parts Town does. When you walk through the door, you can feel the energy and see the enthusiasm and joy on the employee faces.

Cons

So far I really can't speak for cons. My experience has been wonderful.

5.0

Aug 2, 2016

PT Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working at Parts Town you're given the opportunity to make the most of your career. If you can come in and show your value, believe in the core values, and embrace the culture your career can really grow. Promotions aren't handed out, you truely have to work hard - but if you're a high performer the leadership team is willing to take a chance on you in a new position. You don't dread coming to work and really enjoy the people you're working with.

Cons

This type of culture isn't for everyone. We're a growing team but it seems like leadership and managers try their best to keep a family feel. If you're used to a red taped, corporate culture you won't enjoy it here. Our leadership team certainly has a vision but things are done thinking "outside of the box" so you learn quickly to embrace change.

4.0

Jul 29, 2016

PARTS TOWN

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CULTURE at Parts Town is phenomenal. Every department gets along with another. Parts Town is always striving to be their best. No weekends if you work in the Office. Finally have decent Health Insurance. We have a fitness facility free to use. Quarterly BBQ's- Profit Sharing

Cons

Raises aren't always the greatest. Managers seem to have a different definition of what they consider a good employee. You will lose all of your profit sharing with 2 unplanned absences even if your on your death bed with the flu which causes you not call off if your very ill , go into the office and get everyone else sick.

Viewing 196 - 198 of 211 Reviews

Jobs at Parts Town

Human Resource Assistant

Customer Solutions Specialist

Service Coordinator (Hybrid Work Schedule)

Service Coordinator (Hybrid Work Schedule)

Inside Sales Specialist (Hybrid Work Schedule)

Parts Town

Parts Town reviews

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Great Opportunities and Great Place to work

PT Culture

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