Patch My PC reviews

4.9

100% would recommend to a friend

(85 total reviews)
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Justin Chalfant

100% approve of CEO

100% positive business outlook

Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
4.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

This company is on the move and has proven to be making very intentional decisions to place it in a position of growth within it's industry over the next 3 years. Very down to earth people work here. The leadership is intelligent, humble and willing to learn new things and ask for team member insights. They are also hungry, which has really helped with growth these last 2 years. Recently we've invested a lot to scale for the exponential growth we've been seeing. Our customer base has been increasing steadily and our leadership has made the important investments internally to match that external growth. Has made recent acquisitions of competitors and complimentary solutions to make our products and services more appealing to customers. Team members are encouraged to be supportive and get along well with each other, but are also encouraged to share opposing opinions openly. When we've determined the right course of action, we move together in that direction as a whole. The Leadership strongly encourages employees be frugal and plan for the future. This is reflected in the fact that they offer a 10% contribution to employee 401k contributions, a very high contribution in comparison to other Tech. businesses.

Cons

On the surface, Pay isn't very competitive. However, this is negated with opportunities for significant growth in roles and promotions. Additionally, perks like regular Int'l and domestic travel are frequent here, due to our global customer base and industry trade shows. Not a publicly traded company, so stock options aren't available to buy at a discount for Team members.

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Patch My PC Response
1y
Thank you for sharing your insights and experiences with Patch My PC. We're excited about our growth and the direction we're heading in, and it's encouraging to hear you recognize and appreciate the intentional decisions and efforts behind our progress. Our team's dedication, including your contribution, drives our success. Regarding the concerns about pay at a surface level, we recently conducted a third-party compensation review from February 2024 to June 2024. This review helped us make necessary adjustments where needed to ensure our team members are paid fairly internally and competitively in the market for the benchmark we are competing in. We strive to have competitive compensation with growth opportunities, perks, and a strong benefits package, like our 401k contribution, to ensure our team feels valued and supported. Your feedback on our leadership and company culture is greatly appreciated. We believe in the power of diverse opinions and moving forward together, which has been key to our growth and will continue to be as we move into the future. Thank you for being a vital part of our journey and for helping make Patch My PC not just a workplace, but a community where everyone can thrive. We're looking forward to continuing this journey together to improve lives and grow not just as a company but as a team. - Justin Chalfant
5.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible Room for growth Strong core values Team oriented Good work-life balance Amazing Leadership

Cons

Since this is primarily a work from home position, you have to hold yourself accountable and not get complacent with your duties. I'm at home 90% of the time, so if you get cabin fever easily, this is not for you.

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Patch My PC Response
2y
We're so glad to hear you're enjoying your experience with Patch My PC! Your recognition of our flexibility, growth opportunities, core values, team orientation, work-life balance, and leadership means a lot to us. It's team members like you who embody our values and make our success possible. We understand the challenges of remote work and appreciate your dedication to staying focused and productive. It's important feedback for us as we continue to support our team in every way we can. Thank you for your advice to management. Staying true to our core values and purpose is our #1 priority. We're committed to taking care of our team and ensuring Patch My PC remains an amazing place to work. Thank you for being an integral part of our journey and for contributing to our culture. - Justin Chalfant
5.0
Nov 9, 2023

Amazing!

Recommend
CEO approval
Business Outlook

Pros

There isn't enough time or space to write all the pros of working for PMPC. However, my top 5 include: flexible schedule, fantastic work/life balance, the best culture I've ever experienced, great management, and awesome benefits.

Cons

There haven't been any cons about working for PMPC.

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Patch My PC Response
2y
It's feedback like yours that keeps us motivated to maintain and improve our work environment. We're grateful to have you on the team and look forward to continuing to support your journey with us. Thanks for being a part of what makes Patch My PC special! - Justin Chalfant
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Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.