Patch My PC reviews

4.9

100% would recommend to a friend

(85 total reviews)
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Justin Chalfant

100% approve of CEO

100% positive business outlook

Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Where to begin...I don't even know where. It's like you have to be an employee (or a relative of one) at Patch My PC to know what I am talking about but I reckon some of our customers and people we speak to at events will know. Bottom line is a small group of people got together to build a great company and hired other people to help them along the way. They succeeded but are not finished. The culture here is fantastic and there are there are plenty of opportunities to grow - be that through public speaking, training, studying, tech events, and travelling. You are encouraged to demo things you are working on even if its a WIP. As a Software Engineer, you can bring ideas / software patterns to the table and you are encouraged to implement it rather than being shut down. The Senior Leadership Team are very approachable and a lot of them are good singers too. And last but not least, the benefits are extremely generous too.

Cons

I had to dig long and hard for this one but the word on the street is the interview process could have less stages.

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Patch My PC Response
3mo
Thank you for taking the time to share this. I really appreciate it. Your description of how Patch My PC started made me smile because it is pretty accurate. A small group of people came together to build something useful for customers, and over time more great team members joined and helped shape what the company is today. And like you said, we are not finished. I’m glad you called out the culture and the freedom to bring ideas forward. Some of our best improvements come from team members sharing ideas, experimenting, and demoing work in progress. Thanks also for the feedback on the interview stages and the AMA suggestion. We will keep working to improve. Thanks again for being part of the team. - Justin Chalfant
5.0
Mar 3, 2026

A Great Place to Work!

Recommend
CEO approval
Business Outlook

Pros

An excellent product that our customers absolutely love. PMPC is scaling and there is loads of opportunity and growth within the company. The company offers excellent benefits to grow your own career and the overall benefits package is the best I've had in my career. The company lives its value throughout the entire organisation and everyone has been very supportive to work with. My interview process was very well run. The recruitement team were extremely responsive and all the interviewers were great to speak with. I'm delighted that I made the decision to join PMPC as I believe I can grow my career with a supportive company and an excellent product.

Cons

I can't fault for the company for anything. Like any scaling company, there are growing pains but these are being ironed out.

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Patch My PC Response
3mo
Thank you for taking the time to share this. It means a lot to hear that your experience during the interview process and your time on the team so far has been positive. I really appreciate you calling out our values and the support you’ve felt from the team. I’m also glad to hear the product and the opportunity for growth stood out to you. We have an amazing group of team members across the company, and it’s exciting to see the impact everyone is making for our customers. Thanks again for being part of the journey with us. - Justin Chalfant
5.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Patch My PC has been one of the most rewarding experiences of my career. From day one, the company’s values:- ‘humble’, ‘empathy’, and ‘we deliver excellence’; shine through in every aspect of the workplace. The culture here is unlike any other; it’s collaborative, supportive, and genuinely focused on both employee and customer success. Leadership, starting with the co-founders, lives and breathes these values, fostering an environment where everyone feels valued and empowered to contribute. The growth mindset at Patch My PC is a game-changer and refreshing. As someone in Account Management expanding the APAC region, I’ve been encouraged to take on new challenges, learn continuously, and grow both professionally and personally. Management actively listens to feedback and incorporates it into decision-making, which makes you feel like your voice matters. The team dynamic is incredible; everyone is competent, friendly, and willing to collaborate, creating a sense of camaraderie and well-supported that’s rare in today’s corporate world. The benefits and total rewards package are outstanding. Without diving into specifics, I can say that Patch My PC goes above and beyond to show appreciation for its employees in surprising and meaningful ways. The fully remote setup is seamless, with efficient onboarding and streamlined processes that let you focus on your work. Even with a global team, the company fosters connection through thoughtful initiatives (like the upcoming company-wide retreat, which I’m thrilled about!). In my career stage, I’m looking for purpose, meaning and enjoyment in my role, and PMPC has ticked the boxes.

Cons

It’s honestly hard to find any major drawbacks. For some, the fast-paced environment may be a challenge. For me, this is exciting; it provides purpose and a goal to continue this growth and satisfaction when achieved.

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Patch My PC Response
9mo
Thank you for sharing such a thoughtful review. I am really glad to hear our values of humility, empathy, and delivering excellence are showing up in your day to day. It is exciting to see you embracing the growth mindset while helping us expand in APAC. The fast pace can be a challenge, but it is also what drives the purpose and progress you mentioned. I appreciate you calling out our culture and team dynamic, those are things we work hard to protect as we scale. - Justin Chalfant
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Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.