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      Patch My PC

      Engaged Employer

      Patch My PC reviews

      4.9

      100% would recommend to a friend

      (85 total reviews)
      avatar

      Justin Chalfant

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.9

      Work/Life balance

      4.8

      Diversity & inclusion

      4.8

      Senior management

      4.7

      Compensation and benefits

      4.7

      Career opportunities

      Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      85 reviews
      5.0
      Mar 24, 2025

      Unicorn, Best Company hands down.

      Customer engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been in this industry for over 35 years and have worked with many Fortune 500 companies throughout my career. But I can genuinely say that Justin and Marie have built something special—a company where you're treated like family. And I mean that sincerely. When was the last time your employer recognized your birthday and gave you a gift? Here, they go above and beyond to create an exceptional work environment. You’re not just given the bare minimum; you get everything you need to succeed—top-of-the-line laptops, stunning 49-inch curved 4K monitors, and even a yearly allowance to personalize your workspace. Pretty awesome, right? This place is truly magical, and I’m grateful to be part of it. Justin and Marie are not only approachable but lead by example, treating others the way they would want to be treated. If you get the opportunity to work here, you won’t regret it. And if you leave, you may never realize what you’ve had. After 35 years in the industry, I would know. If I’m lucky, I hope to finish my career here.

      Cons

      They have been addressed .

      avatar
      Patch My PC Response
      1y
      I appreciate you taking the time to write it. Hearing that from someone with 35 years in the industry means a lot. The fact that you feel the care and intention we put into the little things is exactly what we’re aiming for. It’s not about fancy perks. It’s about creating a place where people feel valued, supported, and set up to thrive. Let’s keep building something we’re proud of. Thank you once again for being part of the Patch My PC team. - Justin Chalfant
      5.0
      Mar 19, 2025

      Amazing Company!

      Senior security architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been working with Patch My PC for the past three months, and in that short time, I have seen the effort that management and the company's founders have put into making the working atmosphere second to none. From the onboarding process to my everyday working environment, it is the little things that make this company great. The benefits are focused on not only you but also your family, dealing with medical cover and ensuring programs to support both your mental and physical health are offered. The other thing that I have discovered is that your role within the company is not something that needs to be put in concrete; if you have value in other areas, you won't be siloed. This provides the ability to transition to roles that you might not have initially thought of or weren't available, with the full support of the company from the top down. Then it's the other nice touches, like a box of sweets for your kids, a note to your better half on their birthday, and internal praise for your efforts as an employee. I would say that I have been fortunate in my career to work for great employers, and Patch My PC levelled this up to the next level. I would highly recommend them to anyone as an employer! I hope to be here for many many years to come!

      Cons

      None really. You could potentially get higher salaries with others, but when you consider everything, being happy and getting good market pay is a great combination.

      avatar
      Patch My PC Response
      1y
      Thank you so much for the thoughtful review! It’s great to hear how positive your experience has been, from onboarding to the everyday work environment. Creating a supportive culture where people feel valued and have room to grow is a big focus for us, so it’s encouraging to hear that reflected in your experience. You’re right about salary. There are companies out there that pay higher cash compensation. We aim to stay within a competitive range within our benchmarks for cash compensation, but it’s true that you could make a little more elsewhere for cash compensation. We really try to add extra value to the total rewards package with world-class benefits, retirement, work flexibility, and fostering an environment where you feel supported and can grow! We’re grateful to have you on the team and part of our journey of improving lives, and I'm excited to see all the ways you’ll continue to make an impact. - Justin Chalfant
      5.0
      Mar 19, 2025

      I highly recommend Patch My PC as an employer

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      - At Patch My PC, we truly work towards our values and keep the company purpose of 'improving lives' central to what we do - Very positive team culture. There is a real sense of community despite working fully remote - Management is supportive and open to feedback

      Cons

      - There is not a lot of scope for role progression, but I'm hopeful that this will change as the company grows

      avatar
      Patch My PC Response
      1y
      Thank you for sharing this! It’s great to hear that you feel connected to our purpose and values. Building a strong sense of community while working remotely is something we really focus on, so it’s encouraging to hear that reflected in your experience. We hear you on the role progression. This is a key focus for Ealga and the people team this year, and we’re working to create more growth opportunities and help the team develop skills for future needs. As always, keep your manager in the loop about where you want to grow most. Excited to keep building with you! - Justin Chalfant
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      Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.