Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Patch My PC

      Engaged Employer

      Patch My PC reviews

      4.9

      100% would recommend to a friend

      (85 total reviews)
      avatar

      Justin Chalfant

      100% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      85 reviews
      5.0
      Jul 30, 2024

      Truly an amazing place to work!

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at PMPC has been an incredible experience. This is undoubtedly the best role I have had. From the moment I joined, I have felt supported and trusted. PMPC leads with a people-first approach, demonstrating a lot of empathy and support for the wider teams and individuals. They go above and beyond to make you feel at home in your role. I am so glad that I took the opportunity to apply for this company and wish I had done it sooner. I have never encountered a company so generous and welcoming. They truly value and genuinely care for each person. They really invest their time on how they can improve, creating more structure and listening to feedback. Patch My PC is genuinely the best company I’ve worked for.

      Cons

      Functioning across multiple time zones can sometimes be challenging; which is understandable when operating in different countries - but I believe that the wider business generally has understanding if they do not hear back or get an immediate response due to time-zone differences. Additionally, I believe a feedback loop would be beneficial. Constructive feedback on area's that I am doing well in especially if someone is fairly new. Overall, PMPC is a fantastic company to work for, and I am grateful to be part of such a supportive and empathetic organization.

      avatar
      Patch My PC Response
      1y
      Thank you for sharing your experience at Patch My PC. It's great to hear that you've felt supported and valued, and we're happy that you find our people-first approach impactful. We acknowledge that working across multiple time zones can be challenging. We appreciate the flexibility and understanding our team shows in meeting the needs of our diverse locations. Your suggestion about having a feedback loop is helpful, and we'll explore ways to enhance constructive feedback, especially for newer team members. We're glad you're enjoying your time with us, and we're grateful to have you as part of the team. If there's anything more we can do to support you, please let us know. - Justin Chalfant
      5.0
      Jul 29, 2024

      A company that’s doing it right!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Patch My PC is different from anywhere I’ve ever worked and it’s a company I want to grow with for years to come. They have ‘cracked the code’ of what it means to be a good company and they just know what they’re doing. The CEO values open and honest feedback, they invest in their employees, and each and every interaction I’ve had with the wider team has been great. Being made to feel valued and part of a wider goal makes you want to work hard and get involved in many different projects, which is exciting. Everyone practices a growth mindset here - learning and bettering yourself is very much encouraged and embedded in the company culture. The interview process is extensive but extremely enjoyable - they do their due diligence and look for people who align well with their values, which has been shown in every interaction I’ve had. The onboarding is smooth and onboarding processes are efficient - everything from basic information when starting, or understanding the product, it’s all streamlined so that you are able to focus on learning your job at hand. Patch My PC is genuinely the best company I’ve worked for and I want to be able to give back to this community by tangibly contributing to its growth over the years to come.

      Cons

      Honestly nothing to say here.

      avatar
      Patch My PC Response
      1y
      Thanks for sharing your experience at Patch My PC. It's awesome to hear you feel valued and that our culture and onboarding have made a positive impact. We're all about that growth mindset, and it's great to see you embracing it. We're glad you find Patch My PC a great place to work, and we're excited to have you as part of the team. As we grow, we'll keep focusing on what makes us strong. Thanks again for your feedback and for being a part of our journey. If you ever have more to share or need anything, just reach out. - Justin Chalfant
      5.0
      Jul 24, 2024

      I don't think it can get better than this

      Customer engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has a really nice work culture. The company values documented on the website are not just for show, they are applied internally as well, from the top to the bottom of the hierarchy chain. Nice benefits. The company grows and innovates, plenty of opportunities to learn and grow. Amazing colleagues to work with, everyone is genuine, friendly and willing to help. There is no toxic work environment. The upper management is always open to suggestions and feedback and act upon accordingly.

      Cons

      As a customer engineer, the only downside I can think of is the workload, if you are someone who doesn't enjoy a somewhat fast-paced work environment and the responsibilities that come with a customer-facing role. Career opportunities are somewhat limited at the moment, but the company grows fast. I'm sure they are just around the corner.

      avatar
      Patch My PC Response
      1y
      Thanks for sharing your thoughts! It's great to hear you're enjoying the work culture and that our company values are genuinely practiced here. We recognize that the fast-paced environment can be demanding, not just in customer-facing roles like yours but across the entire company. For those considering applying to Patch My PC, it's important to know that this fast pace is the norm here. It drives growth and learning opportunities, but it can be challenging, especially if you're not comfortable with a dynamic and high-energy workplace that is still evolving processes :). We appreciate your feedback on career growth and the need for clearer paths. One of our next big focuses as a company is enhancing our career journeys and performance management frameworks to create more clarity for team members. We're excited about our rapid growth, which is creating plenty of opportunities for career advancement within Patch My PC. We're actively working to define better career paths within the company, ensuring everyone knows what opportunities are available. Our goal is always to provide growth opportunities within Patch My PC first, as we're committed to helping our team members achieve their career ambitions here. However, if a team member's goals can't be fully met within their desired timeline, we also want to support them in finding the best path for their professional growth and overall life improvement, even if that means exploring opportunities elsewhere. Our purpose is to improve lives, and that commitment extends beyond our organization. We believe in supporting our team member's journeys, wherever they may lead, to ensure they find the best fit for their personal and professional growth. Thanks for being a part of our team and contributing to our positive culture. If you have any suggestions or need anything, feel free to reach out. - Justin Chalfant
      Viewing 70 - 72 of 85 Reviews
      Related searches: Patch My PC jobs | Patch My PC salaries | Patch My PC benefits | Patch My PC interviews
      ReviewsPatch My PC reviews

      Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.