Patch My PC reviews

Thank you for taking the time to share this. And thank you for being here for more than three years. That commitment means a lot. I really appreciate you calling out your team members. We work hard to build a group of humble, caring people who want to serve each other and our customers well, so hearing there “isn’t a bad egg” is a big deal. I acknowledge the Growing Pains piece. This year has been a big year of growth for us, and we know that while change is happening, it can feel challenging. We have made several organization and role changes recently as we scale, and I know that can land differently for different people. As we scale, we add structure, clarify ownership and accountability, sharpen focus, and evolve leadership. That can change the feel of day to day work, and not everyone experiences that the same way. While aspects of our culture and how we work will continue to evolve, I hope our core values and expectations for how we treat each other, and show up for customers, have felt consistent through our growth. We are committed to scaling intentionally without losing our heart. I would really value a couple specifics on what felt like the biggest culture shifts and any thoughts on how we might address them. Please message me on Teams if you are open to a chat. Justin Chalfant

Thanks for taking the time to share this. I am glad to hear the culture, leadership, and engineering opportunities have stood out. We want to give engineers the freedom to take on challenging projects while knowing leadership and teammates are always there for support. Hearing that this balance is working for you means a lot. - Justin Chalfant