Patch My PC reviews

4.9

100% would recommend to a friend

(85 total reviews)
avatar

Justin Chalfant

100% approve of CEO

100% positive business outlook

Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
5.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Patch My PC has been one of the most rewarding experiences of my career. From day one, the company’s values:- ‘humble’, ‘empathy’, and ‘we deliver excellence’; shine through in every aspect of the workplace. The culture here is unlike any other; it’s collaborative, supportive, and genuinely focused on both employee and customer success. Leadership, starting with the co-founders, lives and breathes these values, fostering an environment where everyone feels valued and empowered to contribute. The growth mindset at Patch My PC is a game-changer and refreshing. As someone in Account Management expanding the APAC region, I’ve been encouraged to take on new challenges, learn continuously, and grow both professionally and personally. Management actively listens to feedback and incorporates it into decision-making, which makes you feel like your voice matters. The team dynamic is incredible; everyone is competent, friendly, and willing to collaborate, creating a sense of camaraderie and well-supported that’s rare in today’s corporate world. The benefits and total rewards package are outstanding. Without diving into specifics, I can say that Patch My PC goes above and beyond to show appreciation for its employees in surprising and meaningful ways. The fully remote setup is seamless, with efficient onboarding and streamlined processes that let you focus on your work. Even with a global team, the company fosters connection through thoughtful initiatives (like the upcoming company-wide retreat, which I’m thrilled about!). In my career stage, I’m looking for purpose, meaning and enjoyment in my role, and PMPC has ticked the boxes.

Cons

It’s honestly hard to find any major drawbacks. For some, the fast-paced environment may be a challenge. For me, this is exciting; it provides purpose and a goal to continue this growth and satisfaction when achieved.

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Patch My PC Response
9mo
Thank you for sharing such a thoughtful review. I am really glad to hear our values of humility, empathy, and delivering excellence are showing up in your day to day. It is exciting to see you embracing the growth mindset while helping us expand in APAC. The fast pace can be a challenge, but it is also what drives the purpose and progress you mentioned. I appreciate you calling out our culture and team dynamic, those are things we work hard to protect as we scale. - Justin Chalfant
5.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Highly rated product, highly rated customer satisfaction, and incredibly competitive pricing. I have not worked for a company in the past that had all 3. All of the opportunities are growth related (versus addressing problems) - it is a nice position to be in. The team is super engaged, very customer focused, and truly lives the values. It is a nice surprise actually - most companies have values: "We love our customers", "we love our employees", etc. But I have NEVER worked for a company who consistently uses them to make decisions. At PMPC, I have been in meetings where we are deciding to do something and someone says "we avoid shenanigans" and that's it....in the best way possible...that aligns everyone to the same course of action. It's refreshing. Also, I have observed the leadership team repeatedly and earnestly seek feedback. And then do something with it. Mind blown. And stop to check on a team member...even when we have urgent issues going on. "Is doing ok? I saw a note they sent and want to see if they need help." Finally, the benefits and give back programs are amazing - best I have ever experienced.

Cons

No company is perfect; we have normal growing pains; too much to do, etc. Lots of opportunity for process improvements and automation; plans to improve are in place and funded.

5.0
Sep 4, 2025

Great Company, Better People

Recommend
CEO approval
Business Outlook

Pros

100% remote teams, great communication, Company culture, Benefits, Leadership

Cons

There aren't any major cons to working here.

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Patch My PC Response
9mo
Thanks for sharing this. I’m glad your first year has been such a positive experience. Culture and communication are things we never want to lose sight of, so it’s great to hear they stand out. We’ll keep building on those core values as we grow. Appreciate you being part of the team. - Justin Chalfant
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Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.