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      Patch My PC

      Engaged Employer

      Patch My PC reviews

      4.9

      100% would recommend to a friend

      (85 total reviews)
      avatar

      Justin Chalfant

      100% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      Patch My PC has an employee rating of 4.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patch My PC employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      85 reviews
      5.0
      Mar 18, 2025

      An Honest Review

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      In my short tenure here (approximately six months), I will tell you this: I have had a better working experience with this team than my entire tech career combined. From the top down and from product development to accounts, every interaction has been significant, reflecting the vision and values. Simply amazing.

      Cons

      While not a con for me, you have to be ready to be creative and collaborative in solution building while doing what's best for our customers worldwide, not just in one patch or account set. Some folks will not thrive in that environment. This is not a "Cookie Cutter" organization.

      5.0
      Oct 31, 2024

      Such an amazing place to work!

      Account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, people, and support. Working here has been very rewarding and exciting. I love my job!

      Cons

      Sometimes not being face to face with colleagues can be hard but the team does a great job communicating so it is not often a true con.

      avatar
      Patch My PC Response
      1y
      Thanks for sharing your experience! It’s great to hear that you’re enjoying the culture and support here, and I’m glad the work has been rewarding for you. We know working remotely can have its challenges, but it’s good to hear that the team’s communication efforts make a difference. We’ll definitely keep focusing on connection and support. Thanks for being part of Patch My PC! - Justin Chalfant
      5.0
      Oct 13, 2024

      Thriving in Growth: An Exciting Yet Challenging Ride at a Fast-Paced IT Rocket

      Seo manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuine Personal Connection: You’re not just another employee here. Leadership takes the time to understand your individual goals and challenges, offering personalized support and mentorship—something rare in today’s corporate world. Culture: While many companies have set values and a mission, this is one of the few that truly lives and breathes by them. All leaders and employees understand that we are nothing without our values, peers, and customers. Personal Development: PMPC hires leaders who encourage the growth and happiness of their employees. Management understands that personal development leads to the overall growth and innovation of the company. There are many programs in place to assist and develop employees, provided they are willing to engage. Innovation & Growth: There is never a "no." Management and peers encourage employees to think outside the box and break away from silos. Communication: Upper Management is transparent in many business affairs with the company; consistently asking for feedback.

      Cons

      Ambiguity: With such a fast-paced growing company it leaves quite a few gaps in the day-to-day work. Onboarding was slightly rough, but this company allows employees to thrive over time.

      avatar
      Patch My PC Response
      1y
      Thanks for sharing your experience with Patch My PC. It’s great to hear that you feel genuinely connected here and that our values resonate with you. Building an environment where everyone feels understood and supported is a priority, so I’m glad that’s been your experience. I remember the tough points in your onboarding, and we didn’t handle that as well as we should have. While it’s not the norm, it’s still not acceptable, and we’ve made some changes as a result. Now that we’ve completed our compensation benchmarks, our next focus is creating a framework for career progression, growth, performance management, and being proactive in supporting our culture of feedback. This is a top priority for Marie’s team and the extended leadership team. Retention and career development are critical, and we’re working hard to strengthen these areas to better support the team and create clarity. This is a big lift, and it will take some time to build out fully. We’re committed to getting it right and aligning with our values, and we appreciate everyone’s patience and grace as we work through these improvements. Thanks again for being part of Patch My PC and contributing to our culture. - Justin Chalfant
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      Glassdoor has 88 Patch My PC reviews submitted anonymously by Patch My PC employees. Read employee reviews and ratings on Glassdoor to decide if Patch My PC is right for you.