Does Patelco Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Patelco Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Patelco Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Patelco Credit Union?

65% of Patelco Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Patelco Credit Union 3.2 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Patelco Credit Union?

Member Service Representative (14) , Member Solutions Specialist (12) , Manager (8) , Msr (7) , Senior Member Service Representative (7) , Branch Manager (5) , Personal Banker (4) , Customer Service Representative (3) , Senior Msr (3) , Assistant Manager (2) , Bank Teller (2) , Banker (2) , Document Imaging Specialist (2) , Home Loan Consultant (2) , Human Resources (2)

What are the pros of working at Patelco Credit Union according to real employee reviews?

"Benefits are great." ((in 40 reviews)); "Great corporate values and people." ((in 16 reviews)); "values their employees has a great culture" ((in 12 reviews)); "The branch teams are good, though management can be weak depending on your branch." ((in 8 reviews)); "Great people and coworkers." ((in 6 reviews))

What are the cons of working at Patelco Credit Union according to real employee reviews?

"Incentives were unreasonable, petty rewards, upper management were deceitful, unprofessional" ((in 8 reviews)); "There was: No training about products and services" ((in 6 reviews)); "Senior leadership consists of a team of inexperienced executives who micromanage their divisions down to the team member." ((in 6 reviews)); "Managers constantly lie to your face." ((in 5 reviews)); "HR is super unorganized , no work life balance at all." ((in 5 reviews))

What are employees saying about Patelco Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Patelco Credit Union layoffs and their outlook for job security at Patelco Credit Union in 2026.

What are the top reviewed Patelco Credit Union locations?

Pleasanton , Dublin , San Francisco , Merced , San Jose , Sacramento , Oakland , Santa Rosa , Roseville , Antioch , Brentwood , Fremont , San Bruno , San Ramon , Dallas , Atwater , Los Banos , Elk Grove , Castro Valley , Lafayette , Livermore , Pittsburg , Redwood City , San Leandro , San Mateo , South San Francisco , Campbell , Milpitas , Santa Clara , Citrus Heights

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Patelco Credit Union

Patelco Credit Union reviews

3.6

65% would recommend to a friend

(225 total reviews)

Erin Mendez

62% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Patelco Credit Union has an employee rating of 3.6 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Patelco Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

225 reviews

4.0

Apr 16, 2026

Good experience but low pay and no growth

Human resources

Recommend

CEO approval

Business Outlook

Pros

Good place to work to get experience but no upward growth or development. You end up taking on way more responsibilities than current pay and role scope. Different experiences depending on which area you are in HR.

Cons

Low pay, no growth, no acknowledgment.

Patelco Credit Union Response

2mo

We appreciate you taking the time to reflect on both the experience gained as a Patelco team member and the challenges you encountered. Feeling stretched without clear acknowledgment isn’t the experience we want for our team members and feedback like yours can help inform how we continue to evaluate career pathways, development, and how work is scoped and recognized. Thank you again for sharing your experience.

4.0

Mar 21, 2026

Community

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary compensation starts off really well.

Cons

Takes a little while to get promoted even though you have been with the company for awhile

Patelco Credit Union Response

3mo

Thank you for sharing your review - we appreciate your time and know that professional growth is important. We continue to look for ways to create meaningful growth across the organization and appreciate comments like yours . Whether at Patelco or beyond, we wish you well in your future!

5.0

Mar 2, 2026

Upfront Job Structure with Room for Growth

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Upfront job structure and compensation schedule. Room for upward growth.

Cons

Smaller entity; new opportunities not always available

Patelco Credit Union Response

3mo

Thank you for taking the time to share a review and for taking care of our members. We understand how important growth opportunities are and hope you were able to take advantage of the professional development resources while you were on our team. As we continually strive to help our team grow, we will keep your comments in mind.

Viewing 4 - 6 of 225 Reviews

Jobs at Patelco Credit Union

Customer Service Phone Representative (Temp to Hire)

Personal Banker (Member Solutions Specialist)

Applications Support Engineer

Teller (Senior Member Service Representative)

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Patelco Credit Union

Patelco Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good experience but low pay and no growth

Community

Upfront Job Structure with Room for Growth

Jobs at Patelco Credit Union

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