PatientNow reviews

3.0

49% would recommend to a friend

(67 total reviews)
avatar

Keri Gohman

59% approve of CEO

50% positive business outlook

PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
4.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, decent benefits, good culture. People are nice and willing to help. Equipment (laptop) provided for work.

Cons

Many changes in upper management constantly. Recent layoffs and restructuring all the time since they are always acquiring a new business. There's lack of upward mobility since they'll just bring in an external hire they know from a previous company. You're never sure whose gonna be laid off next so there's a lot of anxiety around job security. And the constant management changes can make it confusing on who is responsible for what. However I will say it felt like a positive trend when it came to the new managers - a welcomed adjustment. Keri really gave PatientNow more hope and better work-life balance.

4.0
Mar 3, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

The staff was nice, great group of people, flexible time off, 11 paid holidays

Cons

Company culture is in flux, VC firm owns it so management is always being shuffled which affects everyone else.

5.0
Dec 15, 2025

I love it here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership LISTENS! They listen to you (as an employee) and to their customers, constantly looking to improve based on that feedback. I love my manager, and it's truly one of the most motivating workplaces. My projects are all high impact, and I always feel seen, heard and I'm actually trusted to do my job. Also, great work-life balance. I would be friends with most of these people outside of the workplace. Next year feels even more exciting with the developments. This is a generally stable company that's looking to keep both momentum and growth.

Cons

Some teams seem a little less enthusiastic than mine.

Viewing 4 - 6 of 67 Reviews

Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.