11mo
Thank you for taking the time to share your feedback and for the contributions you made during your time at PatientNow. We are glad to hear you found value in our training program and in the strength of our product-market fit, both of which are foundational to how we serve our customers.
We are sorry to hear that some aspects of your experience did not meet your expectations. As a company that has undergone significant transformation over the past few years, we recognize that change can be challenging. Our leadership team has focused on driving growth, improving accountability, and strengthening cross-functional alignment across the business.
In a scaling organization, we have made deliberate investments in both people and systems to support sustainable performance. This includes new leadership talent and operational tools. We understand that these changes can impact team dynamics and we are always striving to strike the right balance between autonomy and structure.
We appreciate your input and take all feedback seriously. It helps us continue to evolve as a company and as a culture. While we know we will not get everything right, we remain committed to building a workplace where team members can grow, succeed, and make a meaningful impact.
We sincerely wish you the best in your next role and thank you again for your time with us.