PatientNow reviews

3.0

49% would recommend to a friend

(67 total reviews)
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Keri Gohman

59% approve of CEO

50% positive business outlook

PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
3.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The Support team, and only some management

Cons

Management The tenure clients The Softwares - PatientNow Pro and RxPhoto

4.0
Aug 20, 2025

Director of Sales

Recommend
CEO approval
Business Outlook

Pros

Solid group of sales reps.

Cons

Company is hesitant to grow managment from within.

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PatientNow Response
10mo
Thanks for sharing your experience and for recognizing our “solid group of sales reps.” We are proud of the team and appreciate your feedback. We hear your perspective on growing managers from within. PatientNow is committed to developing talent and creating visible pathways for advancement, and we regularly review how we support leadership growth and internal mobility. Our goal is for strong individual contributors to see real opportunities to lead and to feel supported as they progress. We know there is always more to do, and this remains an important focus for us. Thank you again for the candid input and for your contributions while on the team. If you are open to sharing more context, our People team would welcome the conversation so we can keep improving.
3.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent training and product market fit

Cons

Owned by PE that made one bad decision after another. Lost their best people to firings or quit. Hired a bunch of middle managers who didn’t know what they were doing and jammed a bunch of micromanaging technology down the teams throat to make up for their own inability to manage effectively and motivate. Cheap.

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PatientNow Response
11mo
Thank you for taking the time to share your feedback and for the contributions you made during your time at PatientNow. We are glad to hear you found value in our training program and in the strength of our product-market fit, both of which are foundational to how we serve our customers. We are sorry to hear that some aspects of your experience did not meet your expectations. As a company that has undergone significant transformation over the past few years, we recognize that change can be challenging. Our leadership team has focused on driving growth, improving accountability, and strengthening cross-functional alignment across the business. In a scaling organization, we have made deliberate investments in both people and systems to support sustainable performance. This includes new leadership talent and operational tools. We understand that these changes can impact team dynamics and we are always striving to strike the right balance between autonomy and structure. We appreciate your input and take all feedback seriously. It helps us continue to evolve as a company and as a culture. While we know we will not get everything right, we remain committed to building a workplace where team members can grow, succeed, and make a meaningful impact. We sincerely wish you the best in your next role and thank you again for your time with us.
Viewing 10 - 12 of 67 Reviews

Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.