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      PatientNow

      Engaged Employer

      PatientNow reviews

      3.0

      49% would recommend to a friend

      (67 total reviews)
      avatar

      Keri Gohman

      59% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      67 reviews
      1.0
      Apr 29, 2023

      Keep going with your job search…

      Senior accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I was in daily contact with were wonderful people. Unlimited PTO Remote environment

      Cons

      Lacking communication between departments. No accountability for people in certain departments. Insurance and 401k match is not that great. Leadership forgetfulness and poor communication. It is a very provide for the top only kind of company, and not taking care of those that are doing all the work. Job descriptions are not adequate for the job you will be doing, don’t believe what you read. Lack of appreciation to employees, at least in the accounting department. There is really no career development opportunities.

      2.0
      Sep 22, 2023

      Do not recommend

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote first company and replacing bad male leadership with female execs. This company is actually be better off now. Hence, two stars.

      Cons

      Below market rate salaries. If you like to work hard and not make money, this is the place for you. It is a provide for the top only kind of company, and not taking care of those that are doing all the work. There is really no career development opportunities.

      avatar
      PatientNow Response
      2y
      Thank you so much for taking the time to give feedback about our workplace. We are pleased to hear you enjoy our remote work environment and the ongoing development of our leadership team. With regard to your feedback regarding compensation, our approach is based on several factors including experience, skillset, industry, location, market value, etc. In addition, variable incentive plans for sales related roles are provided to ensure earning opportunities align with current industry standards. As it relates to career development opportunities, we are actively reviewing and implementing processes to ensure employees feel supported in their career aspirations. We have promoted quite a few people this year from within, however, we need to do a better job ensuring our next level leaders are publicizing career opportunities and understand people's individual goals for advancement. We are appreciative of your review. Having this kind of anonymous feedback makes us better as a company. If you are willing, I encourage you to connect with us directly via HR, if you are not comfortable talking to your manager, as your feedback is invaluable and we always strive to provide a better workplace environment for all our employees.
      2.0
      Oct 16, 2025

      Good, Not Great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off / work life balance

      Cons

      The workload was overwhelming, often feeling like way too much for one person (or even a full team) to reasonably manage, yet expectations remained sky high. New policies and platform changes were rolled out frequently, but there was little to no direction on how to handle them which left frontline teams scrambling to figure things out on their own. Working across departments was frustrating because everyone was in the same boat - spread thin and doing their best, but with no real guidance or ownership from leadership. It felt like a domino effect of miscommunication and burnout, and instead of fixing the root issues, more responsibilities just kept getting added. There are good people at the company trying to make it work, but in my experience the structure and support just weren’t there.

      Viewing 4 - 6 of 67 Reviews
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      ReviewsPatientNow reviews

      Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.