PatientNow reviews

3.0

49% would recommend to a friend

(67 total reviews)
avatar

Keri Gohman

59% approve of CEO

50% positive business outlook

PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
1.0
Jul 3, 2024

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only one.

Cons

You'll be working enough unpaid overtime to feel like you have two highly unpleasant jobs instead of just one.

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PatientNow Response
1y
Thank you for taking the time to provide feedback on your experience with our company. We value the input of our past employees and appreciate your candid comments. Regarding the Pros: We are pleased to hear that you found working from home to be a positive aspect of your employment. We strive to offer flexible working arrangements that accommodate the needs of our team members. Regarding the Cons: We are deeply concerned to hear about your experience with unpaid overtime. It's important to us that all employees feel fairly treated and compensated for their hard work. Nonexempt employees covered by the Fair Labor Standards Act receive overtime pay according to the federal overtime provisions outlined in the Act. Your feedback is instrumental in helping us improve and create a better working environment for our current and future employees. If you are willing, I encourage you to connect with us directly via HR as your feedback is invaluable. Thank you once again for your feedback and for your contributions during your time with us.
3.0
Jun 24, 2024

Amazing

Recommend
CEO approval
Business Outlook

Pros

Greats pay, learning, growing, challenging

Cons

Poor benefits, no vacation, tough deadlines, under pressure

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PatientNow Response
1y
Thank you for taking the time to share your feedback with us. We greatly appreciate your insights and are pleased to hear about the positive aspects of your experience, particularly regarding the pay, learning opportunities, growth, and the challenging nature of the work. We understand that there are areas where we need to improve, and we take your concerns very seriously. Specifically, you mentioned issues with the benefits, vacation policy, deadlines, and pressure. If you are willing, we encourage you to connect with us directly via HR, if you are not comfortable talking to your manager, as your feedback is invaluable and we always strive to provide a better workplace environment for all our employees. We would also like to confirm your review was left for the correct organization as PatientNow does not have "Sales Associates" or employees in Colorado Springs, CO. We want to thank you once again for your constructive feedback and your continued dedication to our team.
4.0
Jun 18, 2024

Decent Company to work for

Recommend
CEO approval
Business Outlook

Pros

Great co-workers, I appreciate the pay and benefits, and it's online

Cons

No real path for advancement, no training

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PatientNow Response
2y
Thank you for your feedback. We're glad to hear that you appreciate your co-workers, pay, benefits, and the online work environment. We understand your concerns about the lack of advancement opportunities and training. Your input is valuable, and we'll look into ways to improve these areas to better support your professional growth. I want to thank you once again for sharing your feedback. If you are willing, I encourage you to connect with us directly via HR, if you are not comfortable talking to your manager, as your feedback is invaluable and we always strive to provide a better workplace environment for all our employees.
Viewing 19 - 21 of 67 Reviews

Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.