PatientPoint Customer Success Manager (CSM) reviews

5.0

100% would recommend to a friend

(1 total review)
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Jim Lang

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

1 review
5.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Collaborative and encouraging environment. Great training.

Cons

Delays in upgrades to software

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PatientPoint Response
1y
Thanks for sharing your experience at PatientPoint! We're thrilled to hear that you found our environment collaborative and encouraging, and that you benefited from our training programs. We acknowledge the feedback regarding delays in software upgrades and are committed to improving in this area. Ensuring our technology meets the needs of our team and clients is a top priority for us. Your advice to maintain high standards is much appreciated, and we remain dedicated to fostering excellence across our organization. Thank you for your valuable contributions during your time with us and for your thoughtful feedback. We wish you continued success in your future endeavors.

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