Does PatientPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, PatientPoint employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at PatientPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PatientPoint?

69% of PatientPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PatientPoint 4.5 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at PatientPoint?

Healthcare Media Specialist (12) , Account Executive (10) , Sales (10) , Account Manager (9) , Director (7) , Relationship Manager (4) , Analyst (3) , Information Technology (3) , Inside Sales Representative (3) , Manager (3) , Sales Associate (3) , Software Engineer (3) , Associate (2) , Business Analyst (2) , Client Sales Intern (2)

What are the pros of working at PatientPoint according to real employee reviews?

"Great people at corporate office in Cincinnati." ((in 29 reviews)); "Great benefits and awesome time" ((in 21 reviews)); "The culture is great!" ((in 20 reviews)); "Used to have great leadership" ((in 16 reviews)); "Good work life balance" ((in 12 reviews))

What are the cons of working at PatientPoint according to real employee reviews?

"Poor management and communication." ((in 14 reviews)); "Certain upper management have no idea what they’re doing" ((in 12 reviews)); "Communication is terrible" ((in 8 reviews)); "Horrible training" ((in 5 reviews)); "Not so friendly people and favoritism." ((in 5 reviews))

What are employees saying about PatientPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PatientPoint layoffs and their outlook for job security at PatientPoint in 2026.

What are the top reviewed PatientPoint locations?

Cincinnati , Little Rock , Chicago , New York , Tampa , Orlando , Nashville , Baltimore , Houston , Los Angeles , Atlanta , Logan , Tempe , Louisville , Washington , Conway , Brentwood , San Francisco , Seattle , West Palm Beach , Remote , Kenwood

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PatientPoint

PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)

Jim Lang

Not enough data to show CEO approval

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Work/Life balance

4.4

Culture & values

4.2

Compensation and benefits

4.1

Senior management

4.0

Career opportunities

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

1.0

Mar 13, 2023

no moves

Account manager

Recommend

CEO approval

Business Outlook

Pros

flexible schedule and good benefits

Cons

no support from upper management

PatientPoint Response

Thank you for taking the time to provide this feedback. We hear you and have recently added comprehensive leadership trainings for team members in management positions to best support their teams. We are also introducing ways for teammates to collaborate, communicate and provide a cohesive environment. Again, thank you for leaving feedback. If you’d like to discuss of concerns in more detail, please reach out to out Chief People Officer, Angie patientpoint-humanresources@patientpoint.com

4.0

Jan 9, 2023

its fine

Junior software engineer

Recommend

CEO approval

Business Outlook

Pros

its a fine company so yeah

Cons

only writing because glassdoor forces me to

2.0

Aug 9, 2022

If you want to feel unappreciated then this is the place for you!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Off the clock culture is great. The company likes to have a good time off the clock Great amount of PTO … if you can find time to take with all the goals they give us.

Cons

Micromanaged Not appreciated or recognized for your hard work unless you’re one of the chosen ones. Management has no idea what we do in a given day and how much we do. Communication is terrible

PatientPoint Response

Thank you for taking the time to share your feedback. From the top down, one of the keys to our culture is putting our team above self. We strive to provide an environment where associates feel they’re valued, treated fairly and respected. We’re always looking for ways to ensure our associates have equal access to growth and development opportunities. With 500+ team members across the United States, we recently launched a way to send “Kudos” to those doing great things. We’re sorry to hear that you feel micromanaged. In many client facing roles, we try to have an extensive onboarding period and scripts to make sure your time at PatientPoint is smooth and enjoyable. We intend to give you the resources you need, and then watch you succeed. If you’d like to share more about your experience, please reach out to our HR business partner.

Viewing 40 - 42 of 293 Reviews

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