PatientPoint reviews

4.1

69% would recommend to a friend

(93 total reviews)
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Jim Lang

Not enough data to show CEO approval

76% positive business outlook

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93 reviews

Reviews about "Culture"

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1.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworker relationships are amazing and PTO is fair. HR is working hard to be a more inclusive company.

Cons

Where to start… -compensation is laughable -the workload and expectations are insane -asking for help/giving feedback gets you nowhere -no communication -you will ruin your car and the “mileage reimbursement” is now a complete joke -management offers no feedback unless you aren’t hitting their numbers -management will tell you what you need to hear in order to bite your tongue for a little longer -expectations change weekly -everything is a #1 priority …you get the gist.

2.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Schedule was great and most of the people in the office were amazing.

Cons

Not everyone is treated the same. The company is going through changes and getting rid of staff. They made a big show of having HR come around and speak with everyone trying to figure out why the employee retention rate was im the toilet. This led them to decide the best way to stop people from quitting is to fire them first. It was a great place to work and now it's a place I can't im good confidence recommend. While still having very limited PTO, the executives say people will "pto themselves out of a job." Part of why I was disciplined was missing my sales goal in October when I was off for 2 weeks to get married and have a honeymoon. The time was approved but I was still penciled for missing my sales goal.

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PatientPoint Response
4y
Thank you for taking the time to share your feedback. We value the voice of our teammates and will continue to prioritize equity, fairness and the overall teammate experience. To help us learn more about your experience and how we can improve, please contact your HR Business Partner, Hilliary Jeffries at hilliary.jeffries@patientpoint.com
1.0
Mar 10, 2022

Don't Waste Your Time

Recommend
CEO approval
Business Outlook

Pros

Base pay is decent at first, remote working mostly.

Cons

Horrible training Poor communication No sense of direction and management to go to Lots of favortism There have been stated micro aggressions, subtle racism and proven sexism , especially if you are a women who does well there. Publicly support/ privately disrespect

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PatientPoint Response
4y
We are disappointed to learn of your experience. PatientPoint does not tolerate any form of discriminatory behavior and treatment as demonstrated by our commitment and expectations of diversity, equity, inclusion and belonging. We encourage you to share more by contacting Melissa McMahon, Chief People Officer at Melissa.mcmahon@patientpoint.com, or our confidential integrity hotline at www.lighthouse-services.com/patientpoint
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