Does PatientPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, PatientPoint employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at PatientPoint. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PatientPoint?

69% of PatientPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PatientPoint 4.5 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at PatientPoint?

Healthcare Media Specialist (12) , Account Executive (10) , Sales (10) , Account Manager (9) , Director (7) , Relationship Manager (4) , Analyst (3) , Information Technology (3) , Inside Sales Representative (3) , Manager (3) , Sales Associate (3) , Software Engineer (3) , Associate (2) , Business Analyst (2) , Client Sales Intern (2)

What are the pros of working at PatientPoint according to real employee reviews?

"Great people at corporate office in Cincinnati." ((in 29 reviews)); "Great benefits and awesome time" ((in 21 reviews)); "The culture is great!" ((in 20 reviews)); "Used to have great leadership" ((in 16 reviews)); "Good work life balance" ((in 12 reviews))

What are the cons of working at PatientPoint according to real employee reviews?

"Poor management and communication." ((in 14 reviews)); "Certain upper management have no idea what they’re doing" ((in 12 reviews)); "Communication is terrible" ((in 8 reviews)); "Horrible training" ((in 5 reviews)); "Not so friendly people and favoritism." ((in 5 reviews))

What are employees saying about PatientPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PatientPoint layoffs and their outlook for job security at PatientPoint in 2026.

What are the top reviewed PatientPoint locations?

Cincinnati , Little Rock , Chicago , New York , Tampa , Orlando , Nashville , Baltimore , Houston , Los Angeles , Atlanta , Logan , Tempe , Louisville , Washington , Conway , Brentwood , San Francisco , Seattle , West Palm Beach , Remote , Kenwood

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PatientPoint

PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)

Jim Lang

Not enough data to show CEO approval

76% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Work/Life balance

4.4

Culture & values

4.2

Compensation and benefits

4.1

Senior management

4.0

Career opportunities

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

3.0

Jun 27, 2016

Inside Sales for Patient Guides

Sales professional

Recommend

CEO approval

Business Outlook

Pros

-Good people -Management cares about your success -Good Training (role playing, 1 on 1 reviews, reviews of calls made) -Potential to make very good money

Cons

-Not all projects are the same quality -When your leads list gets "tired" there is not much you can do -The sales process can become adversarial because timing and leads are limited. i.e. If a prospect declines, you cannot stay in touch with them to see if their needs or circumstances have changed. When a project is closed, it is closed until the following year.

1.0

May 10, 2016

Tragic example of what not to do with a healthy business

Sales

Recommend

CEO approval

Business Outlook

Pros

Great people to work with & good product, back in 2009, (before management and business focus changed)

Cons

Exceptionally bad management decisions led to loss of most valuable sales team, constant cutting of costs resulted in poor customer service and not delivering on promises. A tragic example of what not to do with a healthy business

5.0

Apr 12, 2016

Client Operations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The most impressive aspect of my experiences with PatientPoint is team members' high level of conscientiousness and integrity.

Cons

I cannot think of any at this time; PatientPoint is a good company that continues to grow.

Viewing 265 - 267 of 293 Reviews

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