Pawn America reviews

3.5

60% would recommend to a friend

(118 total reviews)

Brad Rixmann

68% approve of CEO

57% positive business outlook

Pawn America has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pawn America employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

118 reviews
5.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

There’s a family feeling co worker environment and the advertisement brings the brightest faces inside the shop daily, the repeat customers show love for the pawn shop and the workers. The benifits are generous and the base pay is outstanding (coming from someone who lives with children and pays rent along with the other bills) there are also incentives and bonuses that are very nice especially around the holidays. The district manager is someone to definitely look up to and ask for advice along with the store managers. Almost every Sunday it’s. It to be expected but management pays for lunch and everyone is able to share the food. You have the ability to move up in position advancement aswell as try different positions in this field. The locations are clean and organized and really take the fear out of your typical pawn shop experience. I’d recommend this place as a career hands down.

Cons

There are no personal cons to me

5.0
Jan 28, 2018

Challenging Paradise

Recommend
CEO approval
Business Outlook

Pros

Great starting pay, Great bonus structure for pawn and sales (it takes time to grow!), Great store managers, Great team work. Working here is not for everyone, it is challenging, product knowledge is essential, communication is essential, patience and problem solving skills. Open schedule is expected. Recognition is given to staff, raises and reviews. Promoting within is preferred! Learning this business is fun and full of career opportunities. My resume is built with the foundation of all of the skills I’ve learned from Pawn America. If you want a job to grow on this is the place, if you want a fun job with an open schedule this is the place, if you want to be part time or full time with a steady company making great money, enjoy some of the best benefit packages, PTO AND vacation time in the job market, this is the place.

Cons

Can be challenging for employees and family time. High performance expectations that many struggle to meet. Retail industry slow decline. Bonus structure for Assistant Coaches. The main program used is very old.

4.0
Jan 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Overall my co-workers are great. Friendly and generally willing to help if needed. I have learned a lot here in a short amount of time.

Cons

Pay increases are rare. The 401k match is low compared to other companies. Not many paid holidays or days off.

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Pawn America Response
8y
Thank you so much! We appreciate you leaving a review!
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Glassdoor has 122 Pawn America reviews submitted anonymously by Pawn America employees. Read employee reviews and ratings on Glassdoor to decide if Pawn America is right for you.