PayPal reviews

3.6

58% would recommend to a friend

(9,611 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- Incredible flexibility. I truly appreciate that there isn't a mandated RTO like other tech companies have started to enforce. The fact that businesses have not only survived but thrived in a remote environment during and after COVID should underscore that most corporate jobs can be done remotely. - PayPal is an incredibly strong and well-known brand. Perhaps not in the tech world, but having worked in non-tech industries there are few other brands with as much brand awareness globally as PayPal has for only being ~20 years old. - I do enjoy working for a global brand. It's pretty cool to work with people from all over the world - Europe, Asia, NA. We are like this PayPal city dispersed across the world. - I like that there is a diversity of businesses that sits under PayPal - Venmo, Braintree, that it's not just a consumer brand but that there's B2B as well. - For the most part, people are generally easy to work and get along with. There are some politics at play but I don't feel like I have to constantly watch my back. - Working for a public tech co is always great because RSUs are part of your total comp. If you work in tech, you automatically make 20%+ more than your non-tech counterparts in marketing. - Unlimited PTO in the US, and there is no balking at actually taking the time you want/need. - While there is a lot of turnover, there is also pockets of longevity as well. You see people have been here many years. The sabbatical every 5 years is also a nice benefit as well. - ESPP discount - I like that they provide you with latest tech (MacBook Pros, monitors) for your work needs

Cons

- The stock price has been plunging after every earnings call. This has been impacting everyone's comp since RSUs are a big part of our total comp. - I'm not sure if it's because it's a tech co or if it's because we're all remote but at times I feel like there's a lack of culture or that it's "cold." You don't spend a lot of time socializing with your co-workers or getting to know them on a personal basis - it's all very much focus on work and leave it at that. Sometimes I'll join calls with 30+ people and maybe know 1 or 2 of them. We never do intros and it can just be very awkward. It's like having a dinner party where no one introduces each other or really talks. - A lot of our ops resources are outsourced to India and China. Sometimes it can be challenging to understand each other and the time difference can slow everything down a bit. - I do feel like it seems hard to get promoted. When new senior roles open up, it seems like their first instinct is to go external vs. looking internally at who might be a good candidate. For comparison, my last company would usually only hire externally for roles below a certain level, and would much rather promote folks internally into senior roles. - Things can take a long time or be rather tedious in order to get done at PayPal. Lots of process in terms of marketing execution in the agile format. - It really is more of a performance marketing vs. brand driven marketing org. - Constant re-org's, revolving door of senior leadership. I'm on my 4th manager in 8 months of being here.

1.0
Aug 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly, collaborative people, especially the rank and file

Cons

The worst senior management I've seen in 20+ years, with constant re-orgs, turn battles, changing priorities, and worst of all, no experience with software products and leading an innovative org as they're mostly ex-McKinsey or Sales people.

1.0
Feb 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay and allows you to work from home.

Cons

The lies here are immense. The CEO said you cant get fired for numbers but yet several people were fired for numbers during COVID. PoC please avoid this place as we seem to always be the first to go when need be. I had 3 out of 4 stats at the highest of the company but still got in trouble because I was spending too much time with customers. They now care about quantity over quality.

Viewing 91 - 93 of 9,611 Reviews

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