PayPal reviews

3.6

58% would recommend to a friend

(9,613 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

PayPal provides Good work life balance.

Cons

Never ever relocate through L1 visa. Always have the offer in recording carefully. People will change their words based on your capability to negotiate. Many managers are always ready to cheat you. Even after offering increment during the yearly performance review they will not apply it after April.

1.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Good medical and dental and vision insurance Free coffee I like most of my coworkers I like my current team lead

Cons

On the same day the CEO announces a purchase of millions of another company, we get a 2% raise on an already low starting wage. Take care of your long term employees Stop the high school clicks that team leads hang out with so they get what they want and get covered for mess ups that the rest of us would be fired or wrote up for Dan schulman sends out too many political emails. He should worry more about paying people more so they are happy to come to work and be screamed at all day and stop trying to convince everyone to follow his beliefs. What is he trying to be...a cult leader? Programming is terrible. There are constant bugs and system issues. Customers are mad at paypal and take it out on the agent with a survey and then its not appealable. Customers are allowed to talk to agents any way they want. They use foul language and instead of allowing the agent to be "empowered" by disconnecting the call they have to take the abuse. TRY SUPPORTING YOUR EMPLOYEES DAN SCHULMAN. You might not have so many bad reviews from the people that help line your pocket

3.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Salary, Benefits, CEO, Technology, Work Live Balance

Cons

Management is in a constant disarray and re-org should be the company motto. If you are on the higher end of the salary range expect to be rifted out for fresh thinking and new thoughts. Meaning they will hire lower paying replacements to make the numbers look good, at the same time sacrificing experience for new replacements. Cronyism is alive and well, if your in the clique or inner circle you are destined for a raise, bonus and not affected by the new blood mantra, otherwise expect to be rifted out. If you're in the inner circle you have nothing to worry about, if you're not part of the good old boy network prepare to be disappointed.

Viewing 106 - 108 of 9,613 Reviews

Glassdoor has 11,115 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.