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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,629 total reviews)
      avatar

      Enrique Lores

      47% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      3.0
      Mar 5, 2016

      It's ok for now...

      Customer solutions agent ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are decent Free soda and sparkling water Vendors onsite for breakfast and lunch so you don't have to waste part of your lunch break traveling Awesome over the top Christmas party Annual Family day at Hershey park Nice onsite Gym with trainer and different classes during the week Co-workers and "most" management are laid back and cool Recognition of top performers with a luncheon Quarterly bonus opportunity

      Cons

      I've been working here for 2yrs and it's been sufficient to get me by. It's not a place I see myself staying for the long haul. I don't see much room for advancement unless you're someone's favorite. The turn over rate is ridiculous. The pay is low compared to other companies and for them to be a billion dollar company themselves. Having to take on more responsibility but the pay rate doesn't increase. They change metrics on you at the drop of a dime so it's difficult for you to meet criteria to make bonus payout. I think it's all politics

      avatar
      PayPal Response
      10y
      Thank you for for feedback and the great work you do everyday at PayPal. We appreciate your kinds words about our campus and other office perks and also your candid feedback on where we can get better. Development is a huge part our commitment to employees and we encourage our teammates to create a development plan in partnership with their leader so that we can enable future career growth across our business. Our goal is to develop and retain our employees through strong focus on development, competitive pay and bonus structures that reward top performing employees. We do look at our bonus structures on a regular basis to ensure fairness to our teammates while continuing our focus on delivering a world class customer experience.
      1.0
      Jan 26, 2016

      Toxic Work Environment.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent campus in Austin, great benefits. Looks good on your resume.

      Cons

      Nasty politics are commonplace (Yes, politics are the norm at any company, but nowhere near the extent of creating a toxic work environment, which was my experience at PayPal). Managers throw their weight around as if it is their birthright, pitting employee against employee.

      avatar
      PayPal Response
      10y
      Thanks for providing the feedback, and we are sorry you had a negative experience with the work environment in the Austin office. As part of my role, I get to interact with PayPal employees across the globe and in many different functions. Typically, this interaction requires solving difficult problems using resources that may have competing priorities. While this type of interaction is never easy, I have found management and their team members to be cooperative in most instances, and only willing to bring ideas to the table in order to identify the solution that is best for the company.Collaboration is always a buzz word you hear, but I feel as though the new CEO and his leadership team are dedicated to truly making it a core value at PayPal and eliminate the negative political environment you encountered.
      2.0
      Dec 2, 2015

      NO LONGER "Best Place to Work"

      Due diligence analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Healthy benefits are good and they start right away. That's a good thing because most employees get serious anxiety from working here so half the company needs the FMLA

      Cons

      Yes PayPal was voted "best place to work" but that was in 2014. A lot has changed as we enter 2016. The moral has changed. The vibe sucks and no one seems happy anymore. They started hiring anyone just to have a warm body in a seat. With that came ghetto people, lazy people and people who dress completely sloppy and basically in their pajamas. You can't bring your lunch because it will just get stolen from the fridges. And the food available to buy is overpriced. And no one will do anything about lunches being stolen daily. Who steals someone's entire lunch from the fridge or freezer?? And what management just looks the other way about it?? People gossip here including the upper management. Out of ALL the departments here, maybe 2 of them are worth it. All other depts "CS, disputes, fraud" they are all stressful and underpaid.

      Viewing 241 - 243 of 9,629 Reviews
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