PayPal reviews

3.6

58% would recommend to a friend

(9,628 total reviews)
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Enrique Lores

47% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Nov 29, 2015

Slowly going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people but very self focused executive team who seem to pay lip service to the mission and do not match their actions to their words. And do not use the product.

Cons

Management says one thing and does another - Lots of talent is leaving the organization these days because of this. Those who are leaving consistently mention the top levels of the company as being the main reason.

1.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Honestly. There are no pros. Sorry..! You can put some work experience in your resume and that is all. Salary is good if you are full-timer/director levels. Flexible schedule, but this gets annoying since people are too laid back sometimes (aka family errands).

Cons

Where do I even begin? Very political place. Nothing gets done. Nothing gets shipped. No design culture. Every designer acts like a product manager/architect; thus design direction gets diluted- design starts and ends with a really ugly, clunky MVP. No design emphasis. Everything is either really rushed or slow (never gets shipped). Design has no voice in the company that we always get slapped by product business priorities (which changes every week). The leadership team is not transparent at all; you will suffer. Basically, everyone is a design lead, director or some leadership level. If you are looking for an opportunity here (and is considering), I highly recommend avoiding this team.

3.0
Jul 29, 2015
Recommend
CEO approval
Business Outlook

Pros

The package is very respectable given the amount of work you do. The compensation is quite good given that you're never expected to work startup hours and the benefits are solid (healthcare, 401k matching, etc) and come with a few nice perks (gym membership, free drinks). The work/life balance is good here, and the company is strong with a known brand and isn't prone to downsizing (not a lot of lay-offs). There are also a ton of free on campus events, so if you play your cards right, you can essentially eat for free. Many of the people here have families, and this environment is very conducive to that

Cons

The company is incredibly slow and bureaucratic. Learning DOES NOT come easy here, especially with the massive amounts of poorly written legacy infrastructure bogging everybody down. Most of the time, you're learning how to deal with frustrating company-specific internal tools and processes rather than learning overall development skills that are applicable to other jobs. It's also far from a meritocracy. It's very hard to move up, and the levels are based more on your age and amount of experience rather than your actual skill. My biggest problem though is the outdated culture. The company is still struggling to adjust to a truly agile system, and a lot of the engineering base is unwilling to move from old technologies. There's a large focus on specialization here with very little emphasis on learning and growing. The company is still reeling from the old organizational structure of all of the engineers being split into QA and development, leaving it with many QA engineers who can barely write code and are unwilling to learn. There are also random company policies like internal code and hiring freezes that keep it from moving forward. The technical infrastructure is quite poor. Internal tools go down literally every day, making it very hard for developers to get work done. The code contribution process is weak overall. Version control isn't properly leveraged, a lot of "hacks" are pushed to production, code review isn't adequate a lot of the time; in short, a lot of the people here are frankly lazy and perfectly okay adding to the technical debt. There's also a lot of work that has been outsourced, which is unfortunate because outsourced code is usually completely awful and sometimes you have to stay up late to interface with the engineers overseas. Lastly, PayPal can be VERY political. There are a lot of people who would rather "play the game" instead of actually working. The word on the street is definitely true about the main San Jose campus. In short, if you're someone who's "got the fire", PayPal is NOT the place for you. The learning opportunities are sparse, and it's hard to move up (get promoted) or sideways (join a different team and/or learn something new).

Viewing 244 - 246 of 9,628 Reviews

Glassdoor has 11,134 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.