PayPal reviews

3.6

58% would recommend to a friend

(9,630 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
May 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits and you will meet a lot of good people there.

Cons

They have a horrible habit of adding unnecessary stress on their employees. As an example they constantly change the lay out of the profiles and they never alert their customer service reps that the change is coming. So while the reps are busy trying to figure out the new layout and assist the customer at the same time. Higher management criticized us for having a longer handle time. Higher management constantly lies to cover up their mistakes, employees are so stressed out that they need to file for FMLA leave with their doctor and not to mention the many enemies this company has. I am so happy I no longer work there. Look elsewhere job seekers.

4.0
May 23, 2015

Great Onboarding

Recommend
CEO approval
Business Outlook

Pros

A company with great international opportunities ; excellent place to work within a global setting.

Cons

Constant change of leadership and leadership turnovers cause too much change in strategic direction

1.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

good compensation, Great engineers , ok work-life balance

Cons

I have been here for 4 years and I have seen almost 6-8 re-orgs in such a short time. I see that senior leadership has no clear vision . Their indecisive nature leads to lot of confusion among the employees when the projects are moved around the teams very frequently for no reason.

Viewing 250 - 252 of 9,630 Reviews

Glassdoor has 11,136 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.