Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,172 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (252) , Sales Consultant (198) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 652 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 399 reviews)); "culture is great and consistent" ((in 346 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews)); "Work from home and good perks" ((in 125 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "The management was poor and not skilled in personal management." ((in 238 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 117 reviews)); "Bad upper management and no one with any background or training in UX" ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,880 total reviews)

John Gibson

48% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Nov 23, 2015

Sales

Outside sales

Recommend

CEO approval

Business Outlook

Pros

Great benefits, fun office environment. Ability to get promoted to different divisions and leadership opportunities

Cons

Large company atmosphere so there are some downfalls with regard to communication breakdown between all the different divisions.

Paychex Response

10y

Thank you for providing a review. We are happy that you enjoy working here. We pride our self on offering great career opportunities. We appreciate your honesty and we are constantly working to make sure we are communicating as effectively as possible.

2.0

Nov 21, 2015

Sales Consultant

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

6 figure annual income easy for those who are willing to work hard. Qualify for President's Club every year. You get decent recognition if you perform. I have been here over 4 years and have saved up enough money to purchase a home.

Cons

Income is capped out at around $200K even for top performers. Service is getting worse and worse. (Sometimes I feel like I am lying to my clients). Implementation is horrific. I waste a lot of time on implementation and service everyday. Wish I can save those time for sales and making money, being in front of customers. Culture is toxic, at least for my area. Cheating and lying is a norm.

Paychex Response

10y

We're sorry to hear that you do not recommend Paychex and we take your concerns very seriously. Have you reached out to HR about these issues? If not, we recommend that you reach out as soon as possible.

5.0

Nov 18, 2015

Great competitive natures with great incentives

Core sales representative

Recommend

CEO approval

Business Outlook

Pros

No micro managing, competitive pay, social position, building relationships, great training, room for grow, fun environment, great sales experience, great company.

Cons

Cold Calling, Telemarketing, off Seasons. Since it is sales there will be a point where you hit a wall. Some tough spots.

Paychex Response

10y

We appreciate the review and we're glad to hear you think very highly of the company.

Viewing 3259 - 3261 of 3,880 Reviews

Jobs at Paychex

Client Service Representative

Service Representative - Payroll Voice Support

Sales Executive - PEO

Sales Executive - PEO

Paychex

Paychex reviews

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Reviews by job title

Sales

Sales Consultant

Great competitive natures with great incentives

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