Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Sep 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Good (initial) training and great benefits, flexible work environment.

Cons

Lack of support to accomplish work, Additional administrative duties hinder sales production, small commission structure, conflict in company selling internal products against benefits agents, and supporting existing outside brokers, lack of mentoring to provide new employees with ongoing support to become successful.

3.0
Sep 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, some employees able to work from home, free parking, good medical insurance, free life insurance equal to your annual salary, 401(k) match of 50% for up to 8% of what you contribute, cross functional teams usually work well together, management is accessible

Cons

Dental insurance is not good (MetLife), short term disability insurance is a pain due to horrible third party vendor (MetLife), the wrong people are promoted (sometimes the hardest workers are rarely/never promoted and pigeon holed into a position), no room for growth even though they claim there is through making meaningless annual goals, pay is VERY low for my field, not enough company paid holidays (you have to work Black Friday and Christmas Eve - these are hard to take off since it is a payroll company - nothing ever goes on on these days, so you're sitting at your desk waiting to go home, poor employee morale (company politics are the worst I've ever seen).

3.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Good hours and great benefits for part time workers--especially if you are a college student.

Cons

It's hard to get a full time position as a fulfillment specialist. Usually there is only one at a time. Because I worked with a lot of college students, there was immaturity and poor teamwork.

Viewing 3304 - 3306 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.