Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Aug 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home, for some employees. Decent training programs.

Cons

Horrible pay, I left to work for another company and got a 20% bump in pay. What Paychex pays their employees, those in the trenches every day, is horrible. They do not appreciate the hard work done by those in the field. To Paychex, we were all replaceable. Advancement is only for those who have done their time at Paychex, never mind what you did in your previous life, or how hard you work. Do you know the right people? Have you been with Paychex for over 10 years? You are promoted! They did several promotions that obviously had nothing to do with that person's ability to do the job. I left for two reasons, the technology is about 10 years behind and my recently promoted manager had no idea what she was doing and was completely useless to me. They have lost so many good people in the past two years yet they change nothing. People don't leave jobs, people leave managers.

3.0
Aug 3, 2015

Sales Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to learn sales and get customer facing experience. Paychex experience helped me moving to other roles in marketing and product management as my sales experiences provided a customer focus and ability to connect and challenge internal sales and marketing teams that others without sales experience struggled with.

Cons

Small territories with quotas initially designed for a larger addressable market. Sales skill is still the number one predictor of success, but the economic health of the local community and viability of referral sources is a close second.

Viewing 3337 - 3339 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.