Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility with Work/Home Life and awesome Co-Workers

Cons

Management is so disconnected from the Employees, the support needed from supervisors is becoming nonexistent. Yet we purchased Paycor which is mind blowing considering we can't even handle our platform Flex correctly. Team members in different departments are not being held accountable for their lack of work and lack of communication. Other department supervisors cover up their employees who aren't doing their jobs resulting in other teams having to do their jobs.

1.0
Mar 15, 2025

Aweful Culture

Recommend
CEO approval
Business Outlook

Pros

Honestly can't find one at all

Cons

Poor inexperienced leadership, no real from the top, leads and contacts are 5-7 years old, micromanaging from very young leaders who were not equiped. Unlimited PTO is by permission only, no ramp time provided. I could go on and on

Viewing 349 - 351 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.