Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 26, 2025

Save your sanity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k, benefits, PTO, work from home

Cons

They don't train, at all. The weekly trainings they have don't actually teach anything they just wanna hear themselves talk I think. Managers and employees talk bad about everyone behind their backs to others. The managers have such an insane workload they can't even help their own employees. The CEO could care less about the employees, don't drink the Paychexproud kool-aid, they don't care about you I promise. They don't care that the cost of living is insane, because they keep pay rate the same and make It harder to make money every year. The micro managing is insane. Changing quotas are upright impossible to make money with.Everyone acts like high schoolers. Employees can practice dodgy borderline illegal sales tactics as long as money is made. Your mental health will suffer here, real bad. Clients literally hate their products and reps, the amount of complaints I would hear about the Paychex system and Representatives was honestly unbearable. How can they be leading in the country when 90% of everyone I spoke to hated them? The old CEO was so much better.

3.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I would recommend working at Paychex as a sales resume builder then leaving as soon as you can. 1-2 years max.

Cons

Hight Quotas, low moral, lower leadership skills from upper management

3.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

They employ truly good people.

Cons

HR gets a huge client load, no OT allowed. Impossible to ever caught up on work and very hard to take PTO. Changes come constantly without prior notice.

Viewing 352 - 354 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.