Paychex reviews

3.1

49% would recommend to a friend

(3,875 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Nov 13, 2017

Mid Market Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, solid company with 40+ years in business.

Cons

In the position of Mid Market Sales, Paychex doesn't seem to know how to sell into this market, and reps are managed like entry level sales people. Corporate culture doesn't foster a team atmosphere

3.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are great compared to most companies.

Cons

They are very unorganized when it comes to training and helping their employees. They have all these training videos and articles but they aren't helpful when you're in the middle of assisting a client and good luck getting help from the supervisors. If you ask a supervisor for help they will ask you if you read an article or tell you to ask someone else because they never want to help. It is very frustrating. They pay well, but for the work we have to do each day its not worth it .

3.0
Oct 5, 2017

Overworked

Recommend
CEO approval
Business Outlook

Pros

Good benefits, growth opportunities, PTO

Cons

Overworked, high stress environment, unrealistic expectations

Viewing 439 - 441 of 3,875 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.