Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,167 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 681 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 390 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 355 reviews)); "Poor Management and pay for what you do" ((in 250 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Bad upper management and no one with any background or training in UX" ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Boston , Atlanta , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,875 total reviews)

John Gibson

49% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Sep 21, 2017

High stress, low pay

Human resources sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great training. Good benefits. Great job to build your resume

Cons

A change in the go to market strategy has put even more responsibility and expectations on the HR Sales division, yet there has not been an increase in compensation. Very underpaid for the expectations and skillset required. Tremendous micro-management. High turnover . Stress levels of the sales team is through the roof.

1.0

Sep 18, 2017

Human Resources Generalist

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, but not as good as other corporations like Paychex. There are many training opportunities for Rochester, NY employees, but not as many for other employees around the country.

Cons

They work you to the core! We had triple the work load compared to same roles at similar companies, but a quarter of the pay. For example a payroll specialist supports 250-300 clients, compared to employees at other companies that support 50-100 clients and are paid more than Paychex employees for the same role. There systems are cumbersome & old. Takes hours to figure out simple questions. Employees from all over the country have been quitting left & right for the past few years. Doesn't seem Paychex cares to loose good employees.

3.0

Jun 15, 2017

401k Sales

401k sales

Recommend

CEO approval

Business Outlook

Pros

Solid product training provided. Company benefits that start almost immediately. Stock purchase option. Can work out of multiple office locations. Typically an 8-5 position - no overtime required

Cons

Competing with several internal sales divisions for same payroll clients - cannibalism at it's finest. Although they promote "partnership" sales internally, most partners do NOT work together. It's a sales job and their are "poachers" in the company, but as long as they are at quota (aka their "top performers") they get away with it! Not cool at all. Managers protect them. some of the offices are just a hostile sales environment - HIGH turnover - which is a shame, because they hire good people with solid sales backgrounds -

Viewing 442 - 444 of 3,875 Reviews

Jobs at Paychex

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San Francisco, CA

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Santa Rosa, CA

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Paychex

Paychex reviews

Company ratings over time

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Reviews by job title

High stress, low pay

Human Resources Generalist

401k Sales

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