Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
avatar

John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, decent work life balance

Cons

Little to no training, incredibly 'flavor of the month' leadership team. During my time there they changed the commission structure multiple times, often during the year and at times when they decided the team was being 'too successful'- they also changed the criteria for their achievers sale event both years during the last month to limit who would be attending

1.0
Apr 12, 2025

Culture went downhill

Recommend
CEO approval
Business Outlook

Pros

None. Used to be a great place to work. Since Gibson took over - horrible

Cons

Too many to list. Used to be grateful to work here. It is now a place that treat people horribly

Viewing 517 - 519 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.