Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 9, 2025

Bad culture

Recommend
CEO approval
Business Outlook

Pros

remote, no office visits, decent benefits

Cons

micromanaging, gaslighting, bad payroll customer service, unethical and deceptive to small business owners.

4.0
Apr 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great stability for job Good starting pay and benefits A lot of opportunity for movement within the company, especially for people who are dedicated and work hard Recognition of hard work Good company atmosphere

Cons

Several areas are short staffed, leading to taking on more work than originally stated Some of upper managements decisions are not great for day to day Not flexible in WFH even for short term if you are hired for in office

1.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Semi Decent Pay, Most clients were wonderful to work with, Pizza lunches

Cons

The clients that were not wonderful to work with were always the worst. Snippy and interrupting during phone calls. Management leaves you high and dry on a Case long after the case should have been escalated anyway. Experienced bullying and alienation from my in-person team.

Viewing 520 - 522 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.