Paychex reviews

3.1

49% would recommend to a friend

(3,877 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Paychex mainly hires internally so there is a high turnover rate and you can climb the ladder easily

Cons

They have started to globalize their work effort to cut corners on cost. This results in stateside workers not getting competitive pay and lowering moral

4.0
Dec 27, 2024

Overall

Recommend
CEO approval
Business Outlook

Pros

100% remote; unlimited PTO; truly uncapped commission structure; amazing benefits

Cons

Lack of training. Individual contributors make more than their managers. Thus the best talent never wants to get into leadership, which prevents the development of other reps to be coached to the next level of productivity. Also, ongoing policy changes have created competition internally between divisions instead of creating an environment that promotes sales divisions to work together. Too much focus on DEI. I've seen some amazing talent bypassed because of the focus on demographics or other factors that will NOT help get the job done. By doing so, the "inclusion" mentality always creates exclusion......

2.0
Dec 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Get in and get out. This place has been going downhill since they put in the new CEO in 2023

Cons

Ai monitoring Horrible managers Removed WFH and made it hybrid

Viewing 523 - 525 of 3,877 Reviews

Glassdoor has 6,169 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.