Paychex reviews

3.1

49% would recommend to a friend

(3,882 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Dec 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone is awesome to work with

Cons

Underpaid and sometimes can be stressful with workload

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Paychex Response
6y
While we're happy to hear you love who you work with, we're disappointed to see that in other areas we're not meeting your expectations. We'd like an opportunity to understand your experience better so we can identify improvement opportunities. Please reach out to us at glassdoor@paychex.com.
2.0
Oct 8, 2019

Great 1st Sales Job

Recommend
CEO approval
Business Outlook

Pros

Great sales training program. If this is your first sales job, I would highly recommend working for Paychex. You will get great exposure to outside sales.

Cons

Horrible management. Don't expect to get guidance on how to be successful. Success is strictly dependent on which territory you get. Managers are over loaded with employees and don't have enough time to properly mentor individuals. This creates a frustrating mindset for more tenure reps which creates high turnover. Don't expect to be in this job more then 2 years, the pay structure is not intended for employees to last long.

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Paychex Response
6y
We appreciate you taking the time to leave a review. We agree that our sales training is the best in the industry. Your feedback is important to us and we've shared it internally. If you'd like to chat further, drop us a line at glassdoor@paychex.com. We'd love to hear from you.
4.0
Oct 1, 2019

Great! BUT....

Recommend
CEO approval
Business Outlook

Pros

Fabulous people, great culture, opportunities to move after on year

Cons

Not an entry level position. They will teach you many things you need to know but the work is very overwhelming for the pay.

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Paychex Response
6y
We're thrilled that the people, culture and opportunities are pros for you. That said, we take our employees' experience seriously. We will share your review with leadership for visibility. Thank you.
Viewing 637 - 639 of 3,882 Reviews

Glassdoor has 6,174 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.