Paychex reviews

TOO many to list. Pay is way to low for what they ask of you. Management is horrible! Instead of bonuses for doing great they give the employees a jeans day and act like they just filled the presents under the christmas tree! Annual raises are a joke. Not even a cost of living increase. I worked there for 5 years and only made a couple of bucks more an hour than brand new temps they would hire. Annual raises are between 0-5% but never heard of anyone ever getting higher than a 3.7%. With no bonuses and no profit sharing that's just a slap in the face. They will definitely give out 0% raises, but never 5%'s! Management is completely 2 faced and will throw you under the bus any chance they get. They don't care about the "lil guy" because we're just pee ons to them who help them make bigger bonuses! We never get praise for doing good, but always get in trouble when something goes wrong. They even terminated 20+ temps because they said our service levels were "too good", and people calling in should have to wait. Management and Sales people are the only people who make big money yet its the other positions who keep the clients happy.

Horrible pay for the amount of work demanded. Absolutely NO overtime! Like seriously, don't even think about it! If things get too busy, work faster. The supervisory team is nice up front but if you don't appease them, hell is unleashed. No transparency; the supervisors don't want employees talking about how much they earn, they don't give fair breaks so you can't talk about that either, and they form clicks around their favorite employees. I know 'cause I was a favorite... and my special treatment was disgusting. Paychex does NOT care about their clients one bit. My job was to find ways to charge the hell outta clients for common mistakes or things gone overlooked. Amended returns that take 5 minutes for us to generate? Oh yeah, Cha-Ching!! $$$! "Sorry Mr. Client, that project will take about two weeks to complete..." Paychex says it specializes in clients having "dedicated payroll specialist specifically assigned to their account;" That's BS, we moved clients around more than we changed our underwear! Ask any Paychex client! To keep the morale up in the office they load the office with candy and random sweets. They say they promote healthy living through their "step counting challenge" but everyone just lies about their steps to get the $30 amazon gift card every three months. Paychex prides itself in the many career opportunities within the company, but what they don't say is that ALL the positions within the company pay substantially less than the same position elsewhere. SMH.. This company is so deceitful I cant even begin to scratch the surface!