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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,868 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      47% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Dec 4, 2016

      Only if desperate

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a large company. Many positions for potential movement. Good benefits are used as an excuse to offer sub par pay

      Cons

      Over worked and under paid. Always asked to do more unrewarded. Stressful. Perception trumps reality. High turnover. Management uses people like pawn pieces and often over looks what they need and want. Empty promises. Deceitful.

      3.0
      May 11, 2016

      Overworked and underpaid

      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, great learning opportunities, efficient training processes.

      Cons

      Very underpaid for the stress and work load. Company is finally trying to keep up with changing technologies but it has come with its growing pains. Resistant to expanding work-from-home opportunities as many competitors have already done.

      avatar
      Paychex Response
      10y
      Thank you for taking the time to provide a review. Sorry to hear that you don't recommend Paychex as an employer. Work load and work from home opportunities are important initiatives. We would like to discuss the concerns you mentioned. Would you be willing to reach out to Jody Stolt, Director of Talent Acquisition to discuss?
      2.0
      Mar 17, 2016

      Don't believe the hype

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent mix of pay and benefits. Generally good people at the sole-contributor level. Customer's generally like the people delivering services.

      Cons

      Very little opportunities to move into middle-and-upper management. Very poor overall leadership. Annual reviews adhere strictly to the bell curve and are not supported with details. Poor overall direction and feedback on performance. Product management and information technology think they work for a software company.

      avatar
      Paychex Response
      10y
      Sorry to hear you did not enjoy your time at Paychex. Providing clear and detailed performance reviews is important to us and we would like to hear more about your experience. We would also like to learn more about your experience with management. If you are willing to provide more detail you can reach out to Jody Stolt, Director of Talent Acquisition at jstolt@paychex.com. Thanks for taking the time to provide a review and best of luck in all your future endeavors.
      Viewing 163 - 165 of 3,868 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.