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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,868 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Dec 22, 2025

      Job

      Retirement plan specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Car allowance and cell reimbursement

      Cons

      All sales , didn’t matter what was right for client goal was sell a plan at all costs

      1.0
      Dec 22, 2025

      File engineer

      Mft engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be good till June 2024

      Cons

      Very poor and toxic leadership. Too much micro management and lot of racism towards india employees by US leadership

      3.0
      Dec 19, 2025

      SHAME on you, Paychex

      Strategic account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well known brand, so some people get inbound leads REALLY great colleagues

      Cons

      Pay is GROSSLY below average for the industry, and they don't pay more for tenured employees. Pay at Paychex is GROSSLY below the pay for equivalent roles at Paycor. Operations is completely disconnected from sales, so they make changes that can drastically impact your income with absolutely no thought for you or your family. They allow managers to hire for roles with one set of expectations (territory, comp structure, training schedule, ramp period), and then change those expectations after you start. You have a quota from BEFORE day one in some divisions. If you join a mid-month training class be sure to ask and get in writing when your quota will start!

      Viewing 166 - 168 of 3,868 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.