Is Paycom a good company to work for as a Client Relation Representative?

Client Relation Representative professionals working at Paycom have rated their employer with 3.5 out of 5 stars in 70 Glassdoor reviews. This is a higher than average score with the overall rating of Paycom employees being 3.3 out of 5 stars. Search open Client Relation Representative Jobs at Paycom now and start preparing for your job interview by browsing frequently asked Client Relation Representative interview questions at Paycom .

Does Paycom pay Client Relation Representative employees well?

Client Relation Representative professionals rate their compensation and benefits at Paycom with 4.1 out of 5 stars based on 70 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Relation Representative salaries at Paycom.

How happy are Client Relation Representative professionals working at Paycom?

46% of Client Relation Representative employees at Paycom would recommend their employer to a friend. This rating has decreased by 29% in the past 12 months. Client Relation Representative professionals have also rated Paycom with a 3.1 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Paycom?

Software Developer (276) , Sales Representative (250) , Account Executive (193) , Outside Sales Representative (193) , Team Leader (112) , Executive Sales Representative (109) , Specialist (106) , Tax Specialist (75) , Client Relations Representative (63) , New Client Setup Specialist (62) , Sales (58) , Transition Specialist Representative (57) , Benefits Coordinator (51) , Software Developer Intern (51) , Sales Manager (49)

What are the pros of working at Paycom according to real employee reviews?

"Their benefits are great and generous" ((in 594 reviews)); "pay is great and my boss is great" ((in 388 reviews)); "This company has great culture and I am proud to work for Chad R. It is a fast" ((in 326 reviews)); "Leadership is made up of really great people that you want to do well for." ((in 303 reviews)); "training was great but extensive." ((in 186 reviews))

What are the cons of working at Paycom according to real employee reviews?

"There is no work life balance here at all and almost everyone wants to leave." ((in 239 reviews)); "Management is poor and does not value its employees" ((in 157 reviews)); "no work from home AT ALL unless it's to do overtime and overtime only." ((in 82 reviews)); "Long hours and work to take home and do outside or work during initial 8 work training." ((in 78 reviews)); "Sales Managers have their favorite sales reps and executive sales reps." ((in 77 reviews))

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Paycom

Paycom Client Relation Representative reviews

3.5

46% would recommend to a friend

(70 total reviews)

Chad Richison

49% approve of CEO

40% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.8

Culture & values

3.8

Diversity & inclusion

3.6

Career opportunities

3.4

Senior management

3.1

Work/Life balance

Client Relation Representative employees have rated Paycom with 3.5 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Client Relation Representative professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by Client Relation Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

70 reviews

1.0

Jun 10, 2025

Not worth the stree

Client relations representative

Recommend

CEO approval

Business Outlook

Pros

Good base pay for role

Cons

Managers lie, rules vary depending if manager likes you, managers aren’t held accountable

Paycom Response

At Paycom, we prioritize creating a workplace culture and leadership that fosters respect and professionalism. Our team members are expected to maintain the highest standards of integrity, and we have processes in place to ensure that our values are consistently upheld. We hope you shared your concerns before parting ways. If not, please reach out to hrmgmt@paycomonline.com.

4.0

Apr 3, 2025

Great product and value prop, changes can be tough to navigate

Client relations representative

Recommend

CEO approval

Business Outlook

Pros

Great product and value prop to sell

Cons

Changes are not for everyone and can sometimes not have a great why applied to them

Paycom Response

We appreciate your feedback and are pleased to see that you're passionate about Paycom and the industry-leading services we provide. Thanks for taking the time to share your experience!

1.0

Feb 23, 2025

Can't recommend

Client relations representative

Recommend

CEO approval

Business Outlook

Pros

Not much to add here.

Cons

None of their clients are happy, which makes this role difficult. Very high turnover amongst reps worsening issues for clients. All things considered this was the worst place I've ever worked.

Paycom Response

At Paycom, we recognize the dedication that comes with working in a client-facing role, and we appreciate the efforts of our team members who work tirelessly to deliver exceptional service. We're committed to providing our employees with the tools and support they need to succeed, and we continually invest in training and development programs to help them grow and excel. If you’d like to share more about your experience, please reach out to hrmgmt@paycomonline.com.

Viewing 10 - 12 of 70 Reviews

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