Paycom Client Relations Representative reviews

Lack of flexibility with online meetings

-requirement of weekly 6 hour ‘best practice’ meeting where you are expected to go on site for 6 hours and upsell. Super technical and you get in trouble for missing any (even though most clients decline them) (everyone dreads them every week) -micromanagement from managers and directors -everyone at paycom is terrified of their immediate supervisor -extremely expensive software -Clunky product that is difficult to learn and isn’t intuitive! When I asked for help, you are sent a 200+ page setup guide pdf and told to go from there. -long days with tons of driving -too high of a meeting quota (8+ in person meetings from Tuesday thru Thursday) -awful company time off (no MLK day, Labor Day, Veterans Day, Juneteenth, ect) -backwards policies and next to no diversity hiring (old school Oklahoma based company)(only ONE manager is a minority) - Horrendous support from the specialist side of the house means you are often doing more customer service than sales even though this is a sales role. -This place has INSANE turnover. All but 2 of my original team has been fired or quit. Clients notice this turnover as well as they have to meet a new rep every 6 months. - Clients are starting to figure all of this out and are leaving in droves