Paycom reviews

3.3

48% would recommend to a friend

(4,749 total reviews)
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Chad Richison

48% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Aug 14, 2017

Awesome place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have really enjoyed my time at Paycom so far. They really invest in and care for their employees, provide great benefits and work hard to maintain an outstanding company culture. I've worked multiple places and none of them come close to Paycom's culture. I especially love my department and co-workers. We make a great team and support one another. I'm very thankful to work here.

Cons

It's hard to think of any major cons. A recommendation for a future benefit is an on-site daycare. That would be a huge value add for employees!

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Paycom Response
8y
Thank you for your review and input! We appreciate it.
4.0
Aug 13, 2017

NCS Specialist

Recommend
CEO approval
Business Outlook

Pros

Great team environment, thorough training, great benefits.

Cons

Pay is low to start.

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Paycom Response
8y
Thank you for the review and feedback!
1.0
Aug 11, 2017

Listen to your staff

Recommend
CEO approval
Business Outlook

Pros

Lunch is cheap, benefits are cheap if you're single , and Compensation is the only thing keeping employees around for the year that people spend here on average before finding a more sane position elsewhere.

Cons

This place will induce daily panic attacks. Constantly micromanaged, they do not give you the tools and training to succeed. Almost every employee is completely burned out, and management is in the dark about day to day processes which leads to people leaving when they finally hit their breaking point. Or worse, you get canned for not hitting all of the impossible expectations.The processes change every two weeks, and the roll outs to the products once a month always break the system. For every development release, the phones goes insane with client calls complaining about said releases and how they do nothing but cause more problems and constant IT tickets. Get it? The clients are frustrated. Client turnover and specialist turnover should be a sign that something is wrong. The expectation that the management has for the PSD department in particular is outlandish. No one can possibly reach the goals that are set, and we all know that if we hold off on a new process that it will eventually just dissipate. New hires are given clients off the bat, without adequate training which only results in clients that continually ask for someone who knows what they are doing and ultimately results in the clients lack of trust in Paycom. If a client ask for billing information on what they are actually purchasing, you get bombarded about why they need to know that and it can take a week to provide a client with a simple billing agreement. What are we hiding here? This year end will be the worst one that I have encountered thus far. With the managements inability to lead, the lack of knowledge across all departments, and the CEOs vision of Paycom left in the dust. I've heard about the days where this really was the best place to work, and yet now I dread working my 45+ hours a week.

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Paycom Response
8y
Paycom is proud to have one of the most generous health benefit programs and we’re committed to the success of our employees. On average, employees complete 13 weeks of baseline training and receive opportunities for continuous training. If an employee feels inadequately trained, we encourage them to address those concerns with their team lead or learning and development department. Additionally, as the company continues to grow, we will continue evaluating and adjusting our internal processes to better serve clients and employees. The evolution in the organization is due to the successful vision of our founder and CEO. Part of our value proposition is that we are constantly evaluating and enhancing our solution and because of our proprietary software, we are able to make monthly releases, unlike others in our industry. As a tenured Paycom employee, we hope if you have any ideas or solutions to offer that you will share them. We welcome constructive feedback and solutions from everyone in the organization and will share your feedback with leadership.
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Glassdoor has 5,025 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.