Paycom reviews

3.3

48% would recommend to a friend

(4,737 total reviews)
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Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Feb 11, 2016

Don't do it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

⊕ Management is nice… to your face ⊕ Growing company so room to move up, if you know the right people ⊕ $4 lunches, but not really worth it, I normally have to go out ⊕ Friendly co-workers ⊕ Always hiring (hmm… maybe there is a reason?) ⊕ Many learning opportunities ⊕ Year End Party (party they throw to reward for going through year end) ⊕ Stock Purchase Plan- READ THE FINE PRINT ⊕ 401k – this isn’t vested until you have served two years ⊕ $1 SINGLE PERSON health coverage, goes up to about $160 a pay period (higher copays though) ⊕ Reasonably large desk space ⊕ Paycom “swag” like t-shirts, pens, back massagers, Tupperware, other stuff you will never use ⊕ Good stepping stone job to put on your resume, but you won’t want to stay long. ⊕ Plenty of overtime and opportunity to work on the weekends for PSD Department ⊕ If you are well liked, it takes a LOT to get fired from here ⊕ Free coffee? Soda fountain on Fridays

Cons

⊗ Management may act like you are doing well to your face, but really talk about you negatively and personally behind you back. ⊗ You may be led to believe that what is said in one on ones with your supervisor or team leader are confidential, but it is not. Even personal issues you are having or non-work related issues. ⊗ Upper management and C level executives are absolutely oblivious to the issues, because when they are brought to a supervisor, it never goes any further. They don’t want to look bad. ⊗ Supervisors will go above and beyond to try to keep a person that they have a personal, outside of work relationship with, or long relationship with. However, if you are not a favorite you will be kicked to the curb without warning. ⊗ Growing company that has tons of inexperience. Not just on the specialist or TSS level, but the management level as well. ⊗ High-school-esque work environment in the PSD department. ⊗ Be prepared to be verbally attacked personally and nothing be done to the person that did it, even after talking to management. ⊗ If management is not fond of you be prepared to stay in your current position as long as you work there. They will not approve transfers to other departments either. ⊗ When hired, you are told there is a raise every 90 days, and that is not true for any position other than specialist, where you have to complete a series of tasks. Otherwise it is once a year with a cap of 4%. ⊗ One week each of sick and vacation given, along with 2 “Personal Days”. ⊗ No option for bereavement. You use the precious little vacation you get or leave without pay and get written up. ⊗ Little compensation for the workload. The pay is worth about half of what you are doing. Especially while in a non-client facing position. When asked, the management response about this is “It should be a stepping stone position, not a permanent one”, even though you can’t move up without their approval. Don’t count on it. ⊗ The $4 catered lunches are awful. Most taste terrible and they do not give you a reasonable serving. I would rather pay $10 for a bologna sandwich. ⊗ Always hiring, so no one knows what they are doing because the seniored employees quit. ⊗ Always adding new products or new requirements for the employees to learn and become experts at. As of this moment there are 39 products the Paycom Specialist is supposed to be an expert at, not including the system itself and the programs as well. ⊗ No bonuses. Nothing. At all. No Christmas bonus. Not a dime. Nothing. You get the year end party! Hey that makes up for it! No. A drunken conglomerate is not something I would rather have than a bonus. ⊗ Paycom is a self-insured company. Co-pays on insurance are higher. ⊗ Programs on the back end are archaic. Like Windows 98 kind of stuff. ⊗ Horrible work life balance. You will not work 8-5. Plan on weekends at Paycom, nights, early mornings. If you do get off at a decent hour your supervisor or team leader is texting you about issues. It consumes your life. ⊗ You will make friends here, but that is only because you don’t have time for any of your other friends. When you spend up to 14 hours with someone you find something in common eventually. ⊗ No one takes the job seriously. Rather than focusing on work, they would rather focus on whatever drama they can stir up. Instead of taking care of customers, phones go on DND to talk about inappropriate subjects. ⊗ HR does not support any objections against managers that you have a problem with, because they are friends with them too. Whoever complains disappears. ⊗ Honest reviews on Glassdoor are hunted like a Salem witch and the people magically are gone one day. ⊗ Employees feel they should go to Glassdoor instead of going to management, because it feels safer to risk it than go to the management.

5.0
Feb 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Growth personally, professionally and fiscally. I wake up so excited to attack every day and I truly love what I do.

Cons

Only 5 days a week of selling

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Paycom Response
10y
Thank you for sharing!
2.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Training is good. There is room to move into management. The office is located in a nice building.

Cons

Be prepared to work long hours. Turnover is very high. I lasted two years and was by far the most tenured in the office. Sales reps are thought to strong arm their prospects. They will sell you on the potential to make 6 figures, but the truth is very little reps make 6 figures. Base salary and car package is very low for the industry. Company does not supply cell phone or lap top.

avatar
Paycom Response
10y
Your review is interesting, because we have not experienced turnover in our St. Louis office in over a year. We provide our representatives with the tools they need to do their jobs, and do them well. This includes a cell phone and car allowance, in addition to an uncapped commission structure. Many sales jobs are compensated based on the individuals hard work and we understand not everyone is a fit for our award-winning sales program, but we wish you the best in your future endeavors.
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