Paycom reviews

3.3

49% would recommend to a friend

(4,724 total reviews)
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Chad Richison

48% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

You make friends while going through the day to day struggle.

Cons

Let me start by saying this. Any positive reviews you read about this place are either written by the PR team, incentivized by the company to falsely boost their numbers, or individuals who “drank the Paycom koolaid” because it was their first and only job after college. I cannot begin to explain how terrible the culture is at Paycom. This company from the top down is run so poorly. The CEO has completely lost touch with the company and everybody I know is unhappy and looking for other jobs. There is a distinct culture of fear all around the building with the common employee feeling the brunt of the repercussions from awful business decisions. The individuals in management are blindly loyal to the system and will not stand up for you no matter how kind they are. Many people describe the company as being cult-like, and I would have to agree. Paycom masks lay-offs as “performance issues” even though there was never a previous conversation or concern about performance. They will keep you for a year, realize they over hired, and cut the newest employees for financial reasons. There is no pathway to rising the ranks in this company and they will gaslight you all the way until you get laid off. They do not listen to their employees concerns and there are no checks and balances for the CEO who rules the company like a dictator. They DO NOT CARE about their employees. Their 2023 Q3 earnings and the class action lawsuit should tell you that the company is rotting from the inside out. You cannot trust anyone there. Most people in upper level management are there because they drank the most kool aid….they tend to be conformists and not individuals challenging to make the company better. That is why Paycom’s tech is outdated and their culture is stale/toxic. I look forward to the copy and paste response this review will get saying they are “disappointed” to hear this and to please contact an HR hotline that will throw the complaint in a trash bin. Even if this review gets a well thought out response from Paycom, it will still be typed up by a fearful employee who is taking orders to try and save face for a company they know is wrecking people’s lives. This company needs divine intervention to make it a positive working environment. DO NOT WORK AT PAYCOM.

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Paycom Response
2y
Paycom complies with all applicable laws and guidelines while also assuring all reviews are organic and not incentivized. We truly care about all of our team members' personal and professional goals, well-being and overall success. Feedback is received by our leadership team and used to improve and enhance the employee experience. We encourage you to share any additional thoughts by utilizing Paycom’s reporting hotline, which can be found on our website under the Governance Documents section of the Investors page.
1.0
Dec 15, 2022

Misleading and Devastating

Recommend
CEO approval
Business Outlook

Pros

Immediate team members are wonderful, the type of work can be seen as rewarding, $1 health insurance

Cons

No transparency, very corporate mindset, they don't care about employees wellbeing, management will make drastic changes without giving employees time to prepare, QA is treated as less than, communication from upper management is severely lacking

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Paycom Response
3y
We understand everyone processes change differently and that change can be difficult. Beginning in August 2021, we began slowly returning to the office and have seen tremendous momentum from the groups who returned to our campuses, which has helped our people be more successful. For the company we are and the goals we’ve set, this is the best decision to continue our rapid growth. Please reach out through our internal channels like Ask Here or email hrmgmt@paycomonline.com if you need any additional support.
1.0
Dec 15, 2022

Hoodwinked, Bamboozled, and Led Astray

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct leadership (TLs and Supervisors) genuinely care for personal and professional growth. Benefits are good. Amazing coworkers.

Cons

Upper management makes irrational decisions with no supporting data. Unrealistic deadlines for major projects. Pay is less than industry average. After being WFH for almost 3 years, promising WFH would be a permanent option, we are now forced to return to 5 days in office with less than a month's notice. Inadequate CoL raises.

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Paycom Response
3y
Paycom knows our strongest assets are our team members who have built this company into the industry leader it is today. With so many innovative, new projects on the horizon, we're looking forward to bringing our last group back to campus. This unites our teams by providing an environment that ensures you and other employees are best equipped to succeed. Our team members' well-being is a top priority, and we want to make sure you have the opportunity to ask questions and talk through concerns. Reach out to us through our internal channels like Ask Here or hrmgmt@paycomonline.com, and one of your HR professionals will be in touch.
Viewing 55 - 57 of 4,724 Reviews

Glassdoor has 4,998 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.